Vendor Support Specialist

15 hours ago

Hyderabad, Telangana, India Cloudxtreme Full time US$ 90,000 - US$ 1,20,000 per year

Essential Job Functions:

    • Serve as the primary point of contact for vendor-related inquiries and support
    • Monitor vendor performance and ensure compliance with service level agreements
    • Coordinate with internal departments to resolve vendor-related issues
    • Track and report on vendor metrics and performance indicators
    • Assist in onboarding new vendors and maintaining vendor documentation
    • Ensure timely processing of vendor invoices and payments
    • Collaborate with procurement and legal teams on vendor contracts and renewals
    • Maintain accurate records of vendor interactions and service issues
    • Support audits and compliance reviews related to vendor management
    • Identify opportunities for process improvements in vendor support operations

Requirements:

    • 24 years of experience in vendor management or support roles
    • Strong communication and interpersonal skills
    • Excellent organizational and documentation abilities
    • Proficiency in Microsoft Office and vendor management systems
    • Ability to multitask and prioritize in a fast-paced environment
    • Attention to detail and commitment to accuracy
    • Experience working with cross-functional teams
    • Understanding of procurement and contract management processes
    • Customer service orientation and problem-solving mindset
    • Availability to work U.S. hours

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