Social Media Manager
3 days ago
Job Title:
Social Media Account Manager (Social Media Manager / Client Servicing)
Company:
Global Surf IT Pvt Ltd
Location:
TransAsia Cyberpark, Infopark Phase II, Kochi
(first 3–4 months in Kochi office, followed by relocation to Dubai office)
Job Type:
Full-time
Experience:
2+ Years
About Global Surf
Global Surf is a forward-thinking
digital solutions and marketing company
focused on delivering high-quality web applications, websites, and social media campaigns that drive measurable results.
We work with clients across industries, offering a
collaborative and growth-oriented work culture
.
We are currently looking for a
Social Media Account Manager / Social Media Manager
to join our team.
Learn more about us:
Job Summary
As a
Social Media Account Manager
, you will:
- Manage
client communication and social media accounts
to ensure smooth execution. - Work closely with the
Social Media Strategist, creative teams, and clients
to coordinate deliverables. - Maintain timelines, uphold quality standards, and oversee
digital campaigns
. - Build strong
client relationships
and ensure alignment with campaign strategies. - Drive collaboration between internal teams and clients for successful execution.
Note:
The role requires the candidate to work from the
Kochi office for 3–4 months
, after which they will
relocate to the Dubai office
.
Responsibilities
- Serve as the
primary point of contact
for clients on social media projects. - Manage day-to-day
client communication, updates, and feedback loops
. - Coordinate with copywriters, designers, and creative teams to ensure timely deliverables.
- Collaborate with the
Social Media Strategist
to understand and implement campaign strategies. - Handle
content calendars, approvals, reports, and client queries
. - Ensure
deadlines and quality standards
are consistently met.
Required Skills
- Background in
digital marketing / social media agencies
(client servicing / account management). - Strong
communication and coordination skills
– confident in handling clients directly. - Experience managing
multiple social media accounts and campaigns
. - Basic understanding of
social media platforms and strategy
(Facebook, Instagram, LinkedIn, Twitter, etc.). - Highly
organized, detail-oriented, and proactive
in follow-ups.
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