Visa and Ticketing coordinator

5 days ago

Noida, Uttar Pradesh, India greduate Full time ₹ 6,00,000 - ₹ 7,20,000 per year

Profile- Visa and Ticketing coordinator

Salary 50,000 to 60,000

Location -Sector 62, Noida

No working Days 5

Apply via WhatsApp

. Responsibilities

  •  Visa Processing:
  •  Coordinate the end-to-end visa application process for clients, ensuring
  • compliance with destination country rules and regulations.
  •  Liaise with embassies, consulates, agents, and visa processing centers to
  • expedite and facilitate visa approvals.
  •  Maintain accurate records and track visa application statuses.
  •  Ticketing & Reservations:
  •  Utilize airline reservation systems to search, book, and issue domestic and
  • international flight tickets.
  •  Manage ticket changes, reissues, cancellations, and refunds.
  •  Coordinate with airlines for special service requests (SSR), fare rules, and flight
  • schedules.
  •  Client & Customer Support:
  •  Understand client requirements, provide options, and offer travel advice.
  •  Respond to client queries via calls, emails, or other communication channels.
  •  Handle customer complaints related to ticketing or travel plans.
  •  Documentation & Administration:
  •  Maintain accurate records of bookings, transactions, and visa applications.
  •  Generate MIS reports for management as required.
  •  Technical & Regulatory Knowledge:
  •  Maintain up-to-date knowledge of international travel trends, visa rules, and
  • destination highlights.
  •  Stay informed about airline ticketing procedures and GDS systems.
  • B. Required Skills:
  •  Strong communication and customer service skills.
  •  Proficiency in airline reservation systems.
  •  Attention to detail for accurate ticketing and record-keeping.
  •  Problem-solving skills to handle issues efficiently.
  •  Knowledge of visa processes and regulations.
  •  Managing Files for the online/courses

Regards

Ankita

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