
Backend Executive
2 weeks ago
Glob Services (Work from Office)
International Voice Process (Fluent English)
Job Title : International Backend
Fluent English is Mandatory.
Available shifts: ( 3:00PM - 11:00PM & 11:00PM - 7:00AM)
-->Job Duties and Responsibilities
check in/check out.
Coordinating with the ground staff of the Hotel.
Answer and address incoming phone calls in a timely and polite manner
Clearly determine the purpose of the call. Efficiently manage multiple phone calls.
Deal with queries and provide correct information
Take reservations
Handle modifications or cancellations of existing reservations
Handle and resolve guest complaints
Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving
directions, area information, billing questions, etc.
-Take and deliver messages accurately and completely.
-->Qualifications
High school diploma
knowledge of administrative and clerical procedures
knowledge of computers and relevant software applications
knowledge of customer service principles and practices
Be able to work overnight
Skills
Strong Verbal and Written communication skills (English)
Attentive listener
Professional personal presentation
Customer service oriented
Organized
Stress tolerance
Show Initiative
Problem solver
Available shifts: ( 3:00PM - 11:00PM & 11:00PM - 7:00AM)
(6 days working a week, rotational week off) ,(Onsite Position)
"Candidate should be flexible to do any given shift"
Location : Surat (Female Preferred)
Salary : 18,000-30,000
Freshers are can apply.
Salary is no bar for right candidate
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Education:
- Bachelor's (Required)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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