Call center Executive

5 days ago

Vijayawada, India Pringle It ventures Pvt Ltd Full time ₹ 15,000 - ₹ 20,000
Description

We are looking for a dedicated Call Center Executive to join Pringle It ventures Pvt Ltd in Vijayawada. As a Call Center Executive, you will play a crucial role in providing excellent customer service and support to our clients. Your responsibilities will include handling inbound and outbound calls, resolving customer queries, and ensuring customer satisfaction. This position is vital to our company as you will be the first point of contact for our customers, representing our brand and values.

As a Call Center Executive at Pringle It ventures Pvt Ltd, you will be involved in a variety of projects aimed at enhancing customer experience and maintaining high service standards. You will have the opportunity to work in a dynamic and fast-paced environment, developing your communication and problem-solving skills. Join our team and contribute to our mission of delivering top-notch customer service in the IT industry.

Responsibilities:
  • Answering incoming calls and responding to customer queries and concerns.
  • Making outbound calls to follow up on customer issues or inquiries.
  • Providing information about products and services to customers.
  • Resolving customer complaints in a professional manner.
  • Documenting all call information according to standard operating procedures.
  • Meeting call handling quotas to ensure customer satisfaction.
  • Upselling products and services to customers when appropriate.
  • Escalating calls to the appropriate department for resolution.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and customer service orientation.
  • Ability to work well in a team environment.
  • Basic computer skills and familiarity with CRM systems.
  • Ability to multitask and prioritize tasks effectively.
  • Good listening skills and attention to detail.
  • Flexibility to work in rotating shifts, including weekends and holidays.
  • Previous experience in a customer service role is a plus.

  • Contact Center Solutions Architect

    2 days ago

    Vijayawada, Andhra Pradesh, India beBeeCisco Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    High-level professionals in the field of unified communications are sought after to design and implement robust architectures for contact center solutions.The ideal candidate will have expertise in Cisco Unified Contact Center Enterprise (UCCE) and Customer Voice Portal (CVP) technologies, with a strong understanding of architecture design, implementation,...

  • Tele Calling Executive

    5 days ago

    Vijayawada, India Black and White Creations Pvt.Ltd Full time

    Looking for experienced **female** graduates for the position of Tele Calling Executive for our advertising company. - Good communication skill required - Build relationships with prospective clients - Resolving customer complaints - Maintain consistent contact with existing clients - Bachelor's degree with 2-3 years of Experience - Languages Required:...

  • Tele Calling Executive

    13 hours ago

    Vijayawada, Andhra Pradesh, India Koovers Full time

    Key Responsibilities: Make outbound calls to customers/prospects for various business needs. Provide accurate information and resolve customer queries effectively. Maintain a polite and professional demeanor during all interactions. Keep records of calls and update the customer database. Follow up on leads and feedback when required. Coordinate with internal...

  • Business Process Lead

    3 days ago

    Vijayawada, Andhra Pradesh, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,10,000

    Key Job Title: Business Process LeadThe primary responsibility of a Business Process Lead is to oversee the daily operations of a call center, focusing on inbound, outbound, and customer support services. This role involves leading teams of supervisors, team leaders, and agents to meet performance metrics and service level agreements.Key...

  • Sales Officer

    13 hours ago

    Vijayawada, Andhra Pradesh, India Call For Jobs Full time

    JOB DESCRIPTION ROLES & RESPONSIBILITIES: - To monitor closely the HL data and cross sell insurance (HDFC Life and Non - Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales - To source open market business too and achieve the targets assigned - To be completely aware of the products being offered by the...

  • Collaborative Communication Expert

    4 hours ago

    Vijayawada, Andhra Pradesh, India beBeeCommunication Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Collaborative Communication ExpertWe're seeking a highly skilled engineer to join our team. As a collaborative communication expert, you will be responsible for administering and supporting Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.

  • Tele Calling Executive Female

    13 hours ago

    Vijayawada, Andhra Pradesh, India Marutti Allumuniums Full time

    calling clients, coordinating line mans, customers order followup,.......only female with knowledge of excell prefered **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 2 years (preferred) - Telephony: 1 year (preferred) **Language**: - English (preferred) -...

  • Tele Calling Executive

    3 days ago

    Vijayawada, India SRI KRISHNAVENI DEGREE KALASALA Full time

    telecallars required min. 1year experience minimum education intermediate or above **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Andhra, Bihar: Reliably commute or planning to relocate before...

  • Tele Calling Executive

    3 days ago

    Vijayawada, India Welsure solutions pvt ltd Full time

    Need Immediate requirement for tele callers **Salary**: ₹15,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: -...

  • Call Center Executive

    5 days ago

    Rtc Colony, Vijayawada, Andhra Pradesh, India Pringle Robotics, Inc. Full time

    **Roles & Responsibilities**: - Manage large amounts of inbound calls in a timely manner - Identify customers’ requirement, clarify information, and provide solutions and/or alternatives - Seize opportunities to upsell services based on available things **Requirements and skills** Qualification : Any Graduation (Except recent B.tech passedouts) Shift :...