Customer Service Associate

6 days ago

J P Nagar Bengaluru Karnataka, India Sellyco promotions Full time

We are seeking a dedicated Cust

er Care Representative to join our tea

The idea
- andidate will have
- ellent communica
- n skills, a pa

sion for
- ping custom

rs, and the ability to
- dle various
- uiries and issues
- ficiently. Resp

bilities i
- ude:

- Responding to customer inquiries

ia phone, e
- l, and chat.
- Resolving custo
- complaints and issues promptly and

ofessiona
- .
- Maintaining de
- led and accurate

tomer records.
- Collabo

ting with other departments to ensure customer satisfaction.
- Providing information about products and services. *Requirements:*
- Strong communication and interpersonal skills.
- Previous experience in customer service or a related field is preferred.
- Ability to multitask and manage time effectively.
- Proficiency in using customer service software and tools.
- High school diploma or equivalent; higher education is a plus. *Benefits:*
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Friendly and supportive work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits:

- Commuter assistance
- Health insurance
- Paid sick time Schedule:

- Night shift Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance Education:

- Higher Secondary(12th Pass) (preferred) Experience:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred) Language:

- English (required)
- Hindi (preferred) Work Location: In person

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