Customer Care Associate
1 week ago
**Job Title**: Customer Service Executive (Hybrid)
**Location**: Camac Street, Kolkata
**Job Type**: Work from Office
**Key Responsibilities**:
- Ensure prompt resolution and follow-up on customer concerns.
- Maintain customer data and call records accurately.
- Provide a smooth and pleasant customer experience.
- Coordinate with relevant teams for issue resolution.
**Additional Notes**:
- Basic knowledge of CRM tools will be helpful for managing customer information and interactions.
- Training will be provided for CRM usage if required.
**Requirements**:
- Minimum 1 year of customer service experience preferred.
- Excellent communication and interpersonal skills.
**Working Days**: Monday to Saturday
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- Customer Support (Voice): 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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