Customer Care Associate

1 week ago


Shakespeare Sarani Kolkata West Bengal, India Proviso Full time

**Job Title**: Customer Service Executive (Hybrid)

**Location**: Camac Street, Kolkata

**Job Type**: Work from Office

**Key Responsibilities**:

- Ensure prompt resolution and follow-up on customer concerns.
- Maintain customer data and call records accurately.
- Provide a smooth and pleasant customer experience.
- Coordinate with relevant teams for issue resolution.

**Additional Notes**:

- Basic knowledge of CRM tools will be helpful for managing customer information and interactions.
- Training will be provided for CRM usage if required.

**Requirements**:

- Minimum 1 year of customer service experience preferred.
- Excellent communication and interpersonal skills.

**Working Days**: Monday to Saturday

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Customer Support (Voice): 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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