
Operations Supervisor
20 hours ago
**Key Responsibilities: Fleet & Driver Management**:
- Oversee daily operations of the car fleet, ensuring smooth scheduling and dispatch.
- Assign and monitor drivers to ensure optimal utilization.
- Ensure drivers comply with company & client policies, traffic laws, and safety regulations.
- Track vehicle usage, fuel consumption, and trip schedules.
- Implement best practices to reduce costs and enhance operational efficiency.
**Customer & Client Coordination**:
- Serve as the primary point of contact for clients and passengers, addressing queries and complaints.
- Ensure timely pick-up and drop-off services with high customer satisfaction.
- Handle emergency requests and unforeseen delays efficiently.
**Technology & Reporting**:
- Utilize software to monitor vehicle movement and driver performance.
- Prepare daily, weekly, and monthly reports on fleet performance and operational KPIs.
- Analyze data to identify areas of improvement and suggest process optimizations.
**Qualifications & Skills**:
- Bachelor’s degree/Diploma in Business Administration, Logistics, or a related field.
- **Experience in fleet operations or transportation management** is preferred.
- Strong organizational and problem-solving skills.
- Good knowledge of local traffic laws and vehicle maintenance practices.
- Proficiency in MS Office and fleet tracking software.
- Ability to work under pressure and handle operational challenges effectively.
- Excellent communication and interpersonal skills.
**Preferred Skills**:
- Experience managing a team of drivers.
- Familiarity with GPS tracking and route optimization tools.
- Strong negotiation skills for dealing with vendors and service providers.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
**Experience**:
- fleet Operations: 1 year (preferred)
- driver management: 1 year (preferred)
Work Location: In person
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