
Outlet Supervisor
21 hours ago
Position: Outlet Supervisor
Location: Kakkanad, Ernakulam, Kerala (Near Sunrise Hospital, Seaport-Airport Road)
Reports To: Outlet Manager / Operations Manager
Full job description
Amma's Pastries is a leading bakery brand specializing in premium cakes, frozen snacks, and exceptional service. With a rapidly growing presence across Kerala, we are seeking an experienced and responsible Supervisor to lead operations at our Kakkanad outlet.
Key Responsibilities:
Manage daily operations of the Kakkanad outlet
Supervise and guide the outlet team, including floor and counter staff
Maintain high standards of hygiene, customer service, and product display
Coordinate stock ordering, receipt, and proper inventory tracking
Ensure proper reporting (sales, petty cash, attendance, daily closing)
Handle customer queries, complaints, and feedback with professionalism
Train new team members as per Amma’s operational standards
Ensure compliance with food safety and brand SOPs
**Requirements**:
Minimum 2 years of supervisory experience in bakery, F&B, or retail sector
Good leadership and interpersonal skills
Knowledge of Malayalam and Hindi preferred
Flexible to work shifts and weekends
What We Offer:
Competitive salary and performance-based incentives
Supportive work environment and team culture
Staff meals and uniforms
Internal growth opportunities within Amma's Pastries
Schedule:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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