Outlet Supervisor

21 hours ago


Kochi Kerala, India AMMA'S PASTRIES KAKKANAD Full time

Position: Outlet Supervisor

Location: Kakkanad, Ernakulam, Kerala (Near Sunrise Hospital, Seaport-Airport Road)

Reports To: Outlet Manager / Operations Manager

Full job description

Amma's Pastries is a leading bakery brand specializing in premium cakes, frozen snacks, and exceptional service. With a rapidly growing presence across Kerala, we are seeking an experienced and responsible Supervisor to lead operations at our Kakkanad outlet.

Key Responsibilities:
Manage daily operations of the Kakkanad outlet

Supervise and guide the outlet team, including floor and counter staff

Maintain high standards of hygiene, customer service, and product display

Coordinate stock ordering, receipt, and proper inventory tracking

Ensure proper reporting (sales, petty cash, attendance, daily closing)

Handle customer queries, complaints, and feedback with professionalism

Train new team members as per Amma’s operational standards

Ensure compliance with food safety and brand SOPs

**Requirements**:
Minimum 2 years of supervisory experience in bakery, F&B, or retail sector

Good leadership and interpersonal skills

Knowledge of Malayalam and Hindi preferred

Flexible to work shifts and weekends

What We Offer:
Competitive salary and performance-based incentives

Supportive work environment and team culture

Staff meals and uniforms

Internal growth opportunities within Amma's Pastries

Schedule:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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