Customer Service Representative

6 days ago

Gautam Budh Nagar, India Dyneton Full time

**Job Role**
- Managing productive and professional relationships with the clients.
- Alibaba GGS customer account diagnosis.
- Resolving customer issues and concerns.
- Identifying and communicating customer needs.
- Ensuring customer satisfaction.
- Developing and implementing strategies to grow the customer base.
- Client retention and revenue targets from the assigned pool of clients.
- Excellent communication & presentation skills.
- Strong data analysis and MS Excel/Google Spreadsheet skills.
- Ability to work well in a team environment.
- Strong interpersonal skills.
- Must have a laptop and a smartphone.
- Must be willing to join immediately.

**Salary**: ₹14,500.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Gautam Buddha Nagar - 201307, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

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