Customer Support Representative

2 days ago


Lower Parel Mumbai Maharashtra, India ClayCo Cosmetics Pvt Ltd Full time

About the job
About Us:
As a brand manager you will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth.

Location : Lower Parel, Mumbai

Position Summary:
For a young, growing organization like ours, an Associate in the Customer Experience Team, plays an important role. The associate is the first point of contact with the customer. The associate must be able to assist our customers in a swift, professional and efficient manner in line with the set company guidelines.

**Responsibilities**:

- Identifying customer requirements/needs.
- Co-ordinating with various departments to resolve customer queries as and when required.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as designated as and when the need arises.
- Align individual goals with the goals of the organisation.

**Requirements**:

- Graduate with Minimum 1 year experience in the customer service industry.
- Ability to think on one’s feet and possess an overall calm attitude, be good at conflict resolution skills and get the tasks assigned done even on days where we experience high work volumes
- Ability to work in a fast-paced environment, team environment and meet targets under tight timeframes

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,313.00 - ₹25,766.67 per month

**Benefits**:

- Provident Fund

Schedule:

- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9833766799
Expected Start Date: 15/11/2024



  • Lower Parel, Mumbai, Maharashtra, India kaam keeda Full time

    Position: Customer Support Representative Company: The Vibrant group India Location: Lower Parel **Responsibilities**: - Answer inquiries regarding property listings, pricing, availability, and other related information. - Assist customers with scheduling property viewings, appointments with agents, and other property-related services. - Handle...


  • Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full time

    **Customer Service / Technical Support** **Duties and responsibilities of a customer service representative** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. - Master the use...


  • Lower Parel, Mumbai, Maharashtra, India KNYA Med Full time

    **Job Title**: Customer Support Representative **Location**: Lower Parel, Rotational Shifts **Reports To**: Customer Support Manager **About Us**:We are a fast-paced and high-growth D2C brand specializing in medical scrubs, committed to delivering exceptional quality and service to healthcare professionals. We take pride in ensuring that our customers...


  • Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full time

    Our Company is into Electronic Manufacturing based out in Lower Parel [walkable distance] looking for Customer service executive **A customer service representative in manufacturing** - Customer service Providing excellent service to customers by addressing their concerns and developing solutions - Product and service information Providing relevant...


  • Mumbai, Maharashtra, India Scymes Services Pvt. ltd Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Support

    16 hours ago


    Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide accurate, clear, and timely information to customers regarding products, services, and company policies. - **Problem Resolution**: - Assist customers in troubleshooting and resolving technical issues or product/service-related concerns. - Guide customers through step-by-step solutions and...


  • Mumbai, Maharashtra, India Krowmaerd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Support RepresentativeOur client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting...


  • Mumbai, Maharashtra, India archstore Full time

    As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...


  • Mumbai, Maharashtra, India archstore Full time

    As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...


  • Lower Parel, Mumbai, Maharashtra, India OneSpider Technologies LLP Full time

    **Customer Support Executive - ERP Software (Accounting & GST Support)** **Company**: OneSpider Technologies LLP **Location**: Lower Parel East, Mumbai (10-minute walk from the station) **Job Type**: Full-time **Work Schedule**: Monday to Saturday | 10:00 AM - 7:00 PM **Experience**: 0-2 years **Education**: Commerce Graduate OR 12th Pass with customer...