Customer Support Representative

**Customer Service / Technical Support** **Duties and responsibilities of a customer service representative** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. - Master the use...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

We are looking for a Customer Support Representative to handle customer queries, provide product/service information, and resolve issues efficiently to ensure customer satisfaction. Online required female **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Language**: - Hindi (preferred) - English (preferred) Work Location:...

**Responsibilities**: - **Customer Assistance & Support**: - Address customer concerns, complaints, or feedback in a professional and empathetic manner. - Provide accurate information regarding products, services, and company policies. - **Problem Solving & Issue Resolution**: - Identify the root cause of customer issues and take proactive steps to...

**Key Responsibilities**: - **Customer Interaction**: - Provide accurate, clear, and timely information to customers regarding products, services, and company policies. - **Problem Resolution**: - Assist customers in troubleshooting and resolving technical issues or product/service-related concerns. - Guide customers through step-by-step solutions and...

Job Summary:We are seeking a dynamic and customer-oriented Customer Service & Inside Sales Executive to join our team. This role involves handling customer queries across India, supporting lead conversions through effective communication, and maintaining data integrity via CRM tools. The ideal candidate should possess excellent communication skills, a...

Customer Support RepresentativeOur client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting...

**Customer Support Executive - ERP Software (Accounting & GST Support)** **Company**: OneSpider Technologies LLP **Location**: Lower Parel East, Mumbai (10-minute walk from the station) **Job Type**: Full-time **Work Schedule**: Monday to Saturday | 10:00 AM - 7:00 PM **Experience**: 0-2 years **Education**: Commerce Graduate OR 12th Pass with customer...

**Hiring: Customer Support Executive (ERP Software) - Mumbai** **Company**: Torero Softwares Ltd **Location**: Lower Parel East, Mumbai (10 minutes walking from the station) **Work Time**: Monday to Saturday | 10 AM - 7 PM **Experience**: Freshers to 2 years **Education**: Commerce graduates OR 12th pass with customer support...

As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...