Client Relationship Officer

2 weeks ago

Nashik Maharashtra, India Ampcus Tech Pvt Ltd Full time

Hello,

Greetings,

We are hiring for **Client Relationship Officer**, you will play a pivotal role in fostering and maintaining strong relationships with our valued clients.

Job Title: Client Relationship Officer

Location: Nashik, Maharashtra

Shift: US Shift

**Job Type**: Fulltime

**Client Relationship Management**:

- Develop and maintain strong relationships with clients, acting as their primary point of contact.
- Understand clients' business objectives, challenges, and requirements.
- Proactively identify opportunities to enhance client satisfaction and deepen the relationship.
- Ensure timely and effective communication with clients, addressing their inquiries and concerns.

**Service Delivery**:

- Coordinate and oversee the delivery of services to clients, ensuring they meet or exceed expectations.
- Monitor service performance and identify areas for improvement.
- Resolve client issues and complaints in a timely and satisfactory manner.

**Sales and Business Development**:

- Identify new business opportunities and develop strategies to expand the client base.
- Cross-sell and up-sell relevant products and services to existing clients.
- Contribute to the development of sales plans and strategies.

**Market Analysis**:

- Stay updated on industry trends and competitor activities.
- Provide insights and recommendations to improve our client service offerings.

**Team Collaboration**:

- Collaborate effectively with cross-functional teams to ensure seamless client service delivery.
- Share knowledge and best practices with team members.

**Required Qualifications**:

- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience in client relationship management or a similar role.
- Strong interpersonal and communication skills, both verbal and written.
- Excellent problem-solving and negotiation skills.
- Ability to build trust and rapport with clients.
- Strong organizational and time management skills.

Thanks & Best Regards,

Vikas Khandagale

Mobile : 9225095962

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- US shift

Supplemental Pay:

- Shift allowance

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Client Relationship Management: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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