Customer Relation Executive

2 weeks ago

Kottayam, India Purackal Honda Full time

**Customer Relationship Management**:Building and maintaining positive relationships with clients through proactive communication, personalized interactions, and addressing concerns promptly.
- **Customer Needs Identification**:Understanding customer needs and preferences to offer tailored solutions and identify opportunities for upselling or cross-selling.
- **Issue Resolution**:Addressing customer complaints, resolving issues, and ensuring customer satisfaction through effective problem-solving and communication.
- **Client Communication**:Providing regular updates on service performance, acting as a liaison between the customer and internal teams, and delivering reports on client relationships.
- **Strategy Development**:Developing and implementing strategies to improve customer satisfaction, retention, and overall experience.
- **Feedback Analysis**:Collecting and analyzing customer feedback to identify areas for improvement in products, services, and overall customer experience.
- **Collaboration**:Working with internal teams, such as sales and customer service, to ensure a seamless and positive customer journey.

**Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Customer-focused mindset with a passion for providing exceptional service.
- Ability to build rapport and establish trust with clients.
- Proficiency in relevant CRM software and communication tools.
- Analytical skills to assess customer data and identify trends.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

  • Customer Relation Executive

    2 weeks ago

    Kottayam, Kerala, India Incheon kia Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Dear candidates,Incheon Kia hiring Customer Relation Executives. (Preferred male candidates)Open position - 5Job Locations: Kodimatha & Thellakom, KottayamQualifications: Any GraduationExperience Required - 0 to 4 YearsJob Description;Resolving customer queriesMaintaining contract renewal recordsManaging customer relationshipsManaging client feedback and...

  • Customer Relations Executive

    7 days ago

    Kottayam, India jubeerich consultancy Full time

    Customer relations Minimum qualification -Any Bachelors freshers can apply **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - near Railway station, Kottayam - 686001, Kerala: Reliably...

  • Female Customer Relations Executive

    1 week ago

    Kottayam, Kerala, India Signature Work Abroad Full time ₹ 1,60,000 - ₹ 2,40,000 per year

    About Us:Signature Work Abroad is a specialist healthcare recruitment agency helping qualified nurses build rewarding careers in GCC countries. We take pride in guiding candidates every step of the way, from first contact to successful overseas placement.Role Overview:As a Customer Relations Executive, you will play a vital role in converting potential leads...

  • Customer Relations Executive

    2 weeks ago

    Kottayam, India Educan Global Operations Pvt Ltd. Full time

    Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Customer Relationship Officers **handle...

  • Customer Relation Executive

    4 weeks ago

    Kottayam, KL, IN Purackal Honda Full time

    Job description We are hiring a Customer Relations Executive is responsible for managing and improving the relationship between a company and its customers Key responsibilities typically include Customer Support Provide timely and accurate responses to customer inquiries concerns and complaints through various communication channels phone email...

  • Customer Relations Executive

    3 days ago

    Kottayam, India JEEP Full time

    Handling customer complaints, feedback calls, and appointments - Making outbound calls, generating leads, and converting calls into new business - Managing and scheduling appointments for procedures - manage customer relationships - improve customer engagement and loyalty Pay: From ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Health...

  • Incheon Kia Hiring Customer Relation Executive

    2 weeks ago

    Kottayam, India Incheon kia Full time

    Incheon Kia hiring Customer Relation executives. Open position - 5 Job Location : Kottayam Qualification : Any Graduation Experience Required - 0 to 2 Years Job Description; - Resolving customer queries - Maintaining contract renewal records - Managing customer relationships - Managing client feedback and comments - Communicating client requirements to...

  • Cro (Customer Relation Officer)

    2 weeks ago

    Kottayam, India AHRI Full time

    Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer for our Kottayam centre. - Qualification - Graduation (MBA Preferred) -...

  • Cro (Customer Relation Officer)

    1 week ago

    Kottayam, India AHRI Full time

    Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer for our Trivandrum centre. - Qualification - Graduation (MBA Preferred) -...

  • Customer Relation Executive

    2 weeks ago

    Kottayam, KL, IN Incheon KIA Full time

    Dear candidates Incheon Kia hiring Customer Relation Executives Preferred male candidates Open position - 5 Job Locations Kodimatha Thellakom Kottayam Qualifications Any Graduation Experience Required - 0 to 4 Years Resolving customer queries Maintaining contract renewal records Managing customer relationships Managing client feedback and comments...