
Customer Relations Executive
2 weeks ago
Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed.
Customer Relationship Officers **handle the concerns of the people who buy their company's products or services**. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.
As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. As a skill set, customer service entails several qualities like **active listening, empathy, problem-solving and communication**. Customer service is used in many jobs at every level.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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