Agm - Strategic Account

1 week ago

New Delhi, India Vodafone Idea Full time

Job Req ID: 39205- Location: New Delhi, IN- Function: VIBS- About:
**Role**

Strategic Account Manager

**Job Level/ Designation
M2

**Function / Department**

VIBS

**Location**

Delhi

**Job Purpose**
- To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking.
- To drive business outcomes by partnering with CXOs to co-create value.

**Key Result Areas/Accountabilities**
- Responsible for overall Account strategy
- Responsibility for delivering Top Line and Bottom-line DB : Sales & Business Development
- Execute strategy for GTM, Sales for achieving the overall Large Account Segments DB & incremental CMS & RMS
- Own C-level /E-Level engagement

**Key performance indicators**:

- Financial Metrics - Revenue
- Competitive - Share of Wallet & NPS
- Pipeline - Quality/Quantity, Conversion, Win Loss rate, ESMS compliance
- Product Penetration Index(PPI) ratio and contribution to revenue
- Transformational Deals(As defined)

**Core Competencies, Knowledge, Experience**

**Competencies**
- Experience in managing global and a track record of global accounts/ enterprise solution selling
- Experience in complex change management and operating in a matrix, fast moving and technical environment.
- Experience in working in multi-cultural environment ability to manage an international and distributed team.
- Team player, strong influence and relationship management skills, customer centric.
- Strong communication and decision making skills
- ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

**Learning**
- To learn new products and services so as to be updated with the Customer needs and market trends

**Must have technical / professional qualifications**
- Experience handling Strategic Accounts and C-level engagement
- Education: MBA and Engineering background preferred
- 5+ years of experience
- Should have preferably worked with IT/ ITES, Banking, Telecom, Technology

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