Agm - Voice Core Ops

14 hours ago

New Delhi, India Vodafone Idea Full time

Job Req ID: 26670- Location: New Delhi, IN- Function: Technology/ IOT/Cloud- About:
**Role**

AGM - Core Operations

**Function / Department**

Technology

**Location**

Rajasthan

**Job Purpose**

To ensure the O&M related activities of Core Nodes (Ericsson MGW, MSS, HLR, STP, DATA Core nodes SGSN/MME), co-ordination with SNOC and OEM for various HW replacement/SW Upgrade and other system related activities.

**Key Result**

**Areas/Accountabilities**
- HW replacement of CS Core Nodes
- Rollouts of various upgrade of Core nodes as and when required in co-ordination with respective OEM and SNOC with proper planning. Execution of all transformation projects.
- KPI monitoring and resolution in coordination with respective stakeholders for Core Nodes
- To understand and analyze data related customer complaints and resolution
- Inventory Management and coordination with respective OEM for R&R
- Co-ordination with SNOC team for resolution of system related issues
- Regulatory Compliance for all Core nodes


**Core Competencies,**

**Knowledge, Experience
- Strong knowledge of MGW, BC, MSS, HLR and STP nodes Ericsson/Nokia domains preferred and Data Core nodes Cisco preferred
- Strong knowledge of IP and MPBN nodes CCNA Preferred
- Strong knowledge of Telecom technology : 2G, 3G & 4G, VOLTE
- Strong understanding of Core architecture and call flows
- Knowledge of cloud concepts
- Hands-on experience on CS Core Nodes and SGSN/MME/GGSN/MPBN

**Must have technical / professional qualifications**

BE /E&TC)

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