Agm - Passive Operations

2 weeks ago

New Delhi, India Vodafone Idea Full time

Job Req ID: 23823- Location: New Delhi, IN- Function: Technology/ IOT/Cloud- About:
**Role**

**Passive Infra Operations**

**Job Level/ Designation
**M2 / AGM
**Function / Department**

**Technology / Central Operations Group**

**Location**

**Mumbai**

**Job Purpose**
- To manage relationship with Tower Cos and MS partners across all the circles to extract Operational excellence in terms of Uptime & Hygiene to equipment.
- To facilitate & ensure governance of all IP and infra MS partners by coordinating with different stakeholders & managing & tracking centrally.
- To bring Operational efficiencies by driving special cost optimization projects.

**Key Result Areas/Accountabilities**
- An important link between VIL circle, IP partner (Indus, BIL, VIOM & ATC) & MS Partners, to create & maintain conducive work environment & resolve issues, if any, on real time basis.
- Ensure corporate guidelines & mandates on ethical Network operations.
- Undertake Special projects from time to time.
- Support circles in interpreting the MSA contracts with the IP’s for operational improvements from time to time basis the Organizational requirements.

**Core Competencies, Knowledge, Experience**
- Knowledge on the various deployed infra nodes in the network and their specifications
- Experience to interact with the functional and regional team of the IP and circle teams effectively
- Ability to ensure implementation of various governance models & policies as per corporate guidelines
- Strong experience in driving the IP and the MS Partner towards achieving the deliverables
- Ability to make timely decisions & troubleshoot with strong leadership skills

**Must have technical / professional qualifications**
- Customer perceived infra uptime against targets for all the IPs including the Strategic sites (RNC/BSC/VTH)
- % reduction in High priority/Critical/P1 outages through governance mechanisms
- Regularity of governance meetings with infra providers and MS partners.
- Improvement in overall infra uptime circle wise for all IPs.
- Synergy in Infra operations of merged CO resulting improvement in uptime

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