Service Desk Technician

As a **Service Desk Technician**, you will be an integral part of our global IT Team, providing high-quality technical support in a dynamic 24/7 environment (including weekends and public holidays) with work organized in monthly shift rotations. This role requires you to troubleshoot, process, and resolve Service Requests and Incidents while maintaining...

IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team.As a key member of our technical support team, you will be responsible for providing timely and effective support to users via various communication channels.Key Responsibilities:Respond to user inquiries and resolve issues in a prompt and professional manner.Provide...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries meeting or exceeding customer expectations and providing accurate resolutions and responses Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients Key...

Job Summary Minimum 2-5 years of experience as a Service Help Desk / Technical Support Technician or Semi-Technical support role. Good understanding of computer systems, mobile devices and other tech products. Strong problem solving abilities with Ability to diagnose and resolve basic technical issues. Strong verbal and written communication skills, with...

Job DescriptionSummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Technician is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departmentsQualificationsQualification in Electrical/Mechanical Engineering and/or Building...

Position: L1 Service desk Agent Location: UAE - Abudhabi Qualifications:1–3 years of experience in IT Service Desk or desktop support roles Basic knowledge of Windows OS, MS Office Suite, and Active Directory.Familiarity with IT ticketing tools and remote support tools (e.g., Any Desk, Team Viewer).Good understanding of ITIL processes and incident...

**About Us** **Role Summary** Working as part of the Global Service Desk Team this role will have specific responsibility for the effective management and improvement of the Incident Management, Service Request Processes, enchantments & documenting the new or existing SOP to provide faster & better IT support to all Sophos Department. **What you will...

Position: L1 Service desk AgentLocation: UAE - AbudhabiQualifications:- 1–3 years of experience in IT Service Desk or desktop support roles- Basic knowledge of Windows OS, MS Office Suite, and Active Directory.- Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer).- Good understanding of ITIL processes and incident...

Position: L1 Service desk Agent Location: UAE - Abudhabi Qualifications: 1–3 years of experience in IT Service Desk or desktop support roles Basic knowledge of Windows OS, MS Office Suite, and Active Directory. Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer). Good understanding of ITIL processes and incident...

This position requires the employee to understand facts, concepts, theories, procedures, and relationships between TT components. High School Diploma or equivalent 5 years of experience. Must have solid computer skills with the ability to navigate through programs and download data. Good communication skills. The ability to multitask. Organizational skills....