Customer Relations Officer

3 days ago


Kasaragod, India Hair O Craft Full time

Advanced Hair Restoration India Pvt, named Hair O Craft, has been the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 17 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our center at Kanhangad
- Qualification - Any Degree
- Experience - Min. 3 yrs in Sales & Marketing
- Age - Below 30
- Gender - Male / Female
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Ensures smooth daily operations and steady progress towards established goals
- Ensures established inventory standards for all supplies and equipment
- Problem solves effectively
- Advise customers regarding our services and convince them about our strengths
- Act as point of contact for complaints and escalate issues as appropriate
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹240,000.00 per year

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9446153344


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