Client Servicing Executive

3 days ago


Navi Mumbai, India Box Puppet Full time

We are searching for a professional and courteous client services manager with great people skills to help our business prioritize existing customers and bring new clients on board. The client services manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.

Client Services Manager Responsibilities:

- Developing effective communication platforms for clients and staff.
- Inspiring repeat business from clients.
- Conducting customer service workshops and presentations.
- Monitoring and measuring client satisfaction.
- Liaising with different departments about client queries.
- Offering advice to clients on services and products.
- Developing surveys and capturing client information.
- Participating in marketing campaigns.
- Dealing with client requests and troubleshooting problems.

Client Services Manager Requirements:

- Business degree or related qualification.
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai - 410210, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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