Client Service Executive

2 days ago


Navi Mumbai, India Akeria Software Solutions Pvt Ltd Full time

**Client Service Executive**

**Notice**: - Immediate Joiner or 30 Days’ notice Period

**Experience**: freshers can apply.

**Working Days**: Monday To Saturday

**Salary**:

- Fresher - 5k monthly
- Experience - 10k Monthly

**Preferable Location**: Centre Line & Herbal Line

**QUALIFICATION**: Any graduate.

**JOB DESCRIPTION**:
handle and resolve client queries, develop strategies for improving customer services, train other client services staff, authorize refunds on products, maintain business relationships with existing clients, 
- Identifying and resolving client queries 
- Maintaining a detailed and accurate record of all client details and communications 
- Building and maintaining long-lasting business relationships with clients 
- Ensuring to respond to client queries in a professional and timely manner 
- Providing clients with relevant information on the products and services offered by the company .
- Identifying and making promotional/marketing offers to potential clients 
- Achieving the monthly/yearly revenue targets 
- Performing on-site sales visits 
- Drafting and negotiating the terms and conditions mentioned in the client service agreement 

Requirements:

- Excellent communication and interpersonal skills 
- Good time management and organizational skills 

Role - Client Service Executive

Industry Type IT - Software / Software Services

Functional Area Enterprise Account mgmt.

Employment Type - Full Time

**Work Remotely**
- No

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: From ₹5,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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