Admin Front Office Executive

3 days ago

Mangalore Karnataka, India Mukund MGM Realty Full time

**Job Title**: Front Office Executive
**Location**: Vertex Workspace - Bejai, Mangalore

**Job Type**: Full-Time
**Experience Required**: 1-3 years
**Education**: Graduate in any discipline (Hospitality/Administration/Communication preferred)
**Industry**: Co-Working Spaces / Facility Management / Real Estate
**Reports To**: Premise Manager / Operations Head

**About Vertex Workspace**:
Vertex Workspace is Mangalore’s premier provider of co-working and managed office solutions. We offer a professional, inspiring, and community-driven environment where businesses thrive. As the first point of contact for visitors and clients, our Front Office Executive plays a key role in delivering a seamless and welcoming experience every day.

**Role Summary**:
The Front Office Executive will be responsible for managing front desk operations, ensuring excellent client service, handling incoming queries, and supporting basic administrative tasks. The role demands a polished, courteous demeanor, strong communication skills, and the ability to multitask efficiently in a dynamic office setting.

**Key Responsibilities**:
**Front Desk Management**
- Greet visitors and clients warmly and professionally
- Manage check-in/check-out procedures for guests and members
- Maintain the reception area and lobby in a clean and organized state

**Client Experience & Support**
- Assist clients with office space bookings, access cards, and general service requests
- Coordinate meeting room schedules and ensure readiness of rooms before bookings
- Act as the first point of contact for client concerns and escalate appropriately

**Administration & Coordination**
- Maintain visitor logs, ID records, and front-desk registers
- Support operations and facility teams with administrative assistance
- Assist in collecting and dispatching documents, parcels, and packages
- Prepare daily reports such as visitor summaries, meeting room usage, etc.

**Communication & Coordination**
- Coordinate with internal teams to ensure smooth service delivery
- Support event coordination by helping with logistics and front desk coordination
- Update internal communication boards, displays, and signage as needed

**Key Requirements**:

- Graduate in any stream; Hospitality, Communication, or Administration preferred
- 1-3 years of experience in front office, customer service, or reception roles
- Excellent verbal and written communication skills
- Proficient in MS Office and Google Workspace
- Professional appearance and strong interpersonal skills
- Ability to multitask and work independently under mínimal supervision

**Preferred Attributes**:

- Courteous and service-oriented personality
- Strong attention to detail and punctuality
- Fluency in English and Kannada (Hindi is a plus)
- Familiarity with CRM or visitor management software is an advantage
- Willingness to work flexible timings on occasion (events, late check-ins, etc.)

**How to Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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