International Voice Process Executive for IT Company

7 days ago

Mohali Punjab, India Novagems Private Limited Full time

Hello Jobseekers, Greetings We are hiring for "**International Voice Process Executive**" for a **"Product Based IT Company". Freshers with excellent communication skills can also apply.** **Responsibilities**: - Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution. - Maintain customer records and update information in the database. - Collaborate with other teams to ensure a seamless customer experience. - Provide product information and suggest relevant solutions. **Requirements**: - Excellent communication skills in English.** **- Should have minimum 8 months or 1 year on paper of experience in international inbound voice / Chat / Blended process.** **Shifts : Rotational ( Max Night Shifts)** **Job Location : Phase 8B, Mohali.** **No. Of Positions - 05** **Salary**: ₹9,808.28 - ₹25,000.00 per month Schedule: - Day shift - Night shift - Rotational shift - US shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7508020275

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