International Voice Process

1 week ago

Mohali Punjab, India Trycyfer technologies Full time

**Job description**

Greetings

**Job Title: Voice Process Associate (International) - Female**
**Shift**: Day Shift

**Job Type**: Full-time
**Sector**: IT Company

**Location**: Mohali 8B

**Key Responsibilities**:

- Handle inbound and outbound calls in a professional manner.
- Provide accurate information to customers as per the company guidelines.
- Ensure all customer queries and issues are resolved efficiently and effectively.
- Maintain a high level of communication in English while interacting with international clients.
- Follow standard procedures for handling calls and escalate issues where necessary.
- Meet or exceed performance targets related to call handling and customer satisfaction.

*

**Required Skills & Qualifications**:

- **Education**: Graduate in any discipline.
- Excellent communication skills in **English** (both spoken and written).
- Previous experience in voice processes or customer service is preferred but not mandatory.
- Ability to work efficiently in a fast-paced environment.
- Strong interpersonal skills with the ability to build rapport with customers.
- Comfortable working in an international call center environment.

*

**Additional Requirements**:

- Day shift schedule.

*

**How to Apply**:
If you are interested, please contact us via **Call/WhatsApp** at **9858110007**. For further details or inquiries, feel free to reach out.

We look forward to hearing from you soon

**Best Regards**,

Mandeep Kaur
HR Department

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9858110007

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