Credit Controller

1 week ago

Remote, India SafeGuard Global Full time

At Safeguard Global, our vision is to forever transform the way people work around the world. We are a leading HR and Payroll outsourcing company on a mission to equip our clients to adapt to an ever-shifting global market. With over 900 clients and across 15 global offices, we enable organizations to hire, onboard and pay employees in more than 165 countries. Whether it is helping companies become multi-national powerhouses or taking care of payroll for organizations as they expand, Safeguard Global is here to help.

The Credit Controller is a critical thinker responsible for ensuring timely collection of debts that will allow for revenue maximization.

The role requires sharp analytical skills, the ability to think outside of the box, and a passion for solving complex problems.

Key Responsibilities:

- Responsible for the maintenance and collection of accounts receivable for all assigned customer accounts
- Requests and pursues payment on delinquent accounts via communication with account holder.
- Follows established guidelines to review and update account status.
- Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
- Make phone calls to collect/resolve past due balances and log all activity in individual customer files and accounts

Skills and Experience Required:

- Strong analytical skills with a passion for digging into the data to understand and resolve complex issues
- Good communication (verbal and written) and interpersonal skills, with a proven track record of communicating complicated issues effectively
- Exceptional organization, prioritization, multi-tasking, and time-management skills
- Ability to focus on the bigger picture while paying careful attention to the details
- Ability to work well with cross-multinational teams
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
- Experience using Microsoft Office software, with a focus on Excel
- Fluent in written and spoken English

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

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