Order to Cash

7 days ago

Remote, India Semperfi Solution Full time

Details
- Notes

Job Information
- Business EntityCONTINUSERVE SOFTECH INDIA PRIVATE LIMITED
- Total Work Experience Required4.6 Years
- Shift Timings6PM to 3AM
- Assigned Recruiter(s)Shibangi Saha
- Job Opening IDTRF_1982
- Job Opening StatusAssigned to Recruiter
- Number of Positions3
- RegionIndia
- Date Opened06/01/2025
- Branch / LocationBangalore

**Key Responsibilities**
- Providing customer service regarding collection issues, process customer refunds, process and review accounts adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Review and Release orders
- Analyze Credit report and provide recommendations to controller for credit worthiness.

**Essential Functions**
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics

**Requirements**:
**Required Skills**:

- 4-5 years High Volume corporate Collections and Credit Analysis experience.
- Knowledge of Credit Management and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹912,616.32 per year

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Evening shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- o2c(collection and credit management): 4 years (required)

Work Location: Remote

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