Domain Trainee

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for**clients**.**—and we have fun doing it**Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI.**

**Responsibilities**:
**Facilitate**training sessions** to**enable**knowledge transfer of a new transition

**Enhance team’s**knowledge of commercial insurance principles**by conducting sessions**

**Perform**quality audits** and provide constructive feedback to team members to drive continuous**performance**improvement.

**Serve as a communication bridge between clients and internal teams, ensuring seamless**updates and**timely** responses to inquiries** from client SMEs**

**Maintain**comprehensive and**accurate** documentation** of client interactions, processes, and knowledge resources.**

**Administer**monthly**process**knowledge assessments** (PKTs)** and**identify** training needs (TNIs) **to**address skill gaps effectively**.**

**Ensure**adherence to**established** controls** by reviewing exceptions,**identifying** duplicate policies, and validating** transactions before processing.**

**Foster a culture of knowledge sharing and operational excellence by mentoring team members and reinforcing the importance of compliance and quality standards.**

**Qualifications**:
**Minimum Qualifications**

**Graduation in any stream except B**.**Tech and** Technical Graduation & Law**

**Work experience**:
**Relevant** experience in the US property and casualty (P&C) insurance lifecycle, including pre-placement, placement, and post-placement activities such as endorsements processing, policy administration, issuance, checking, quoting, renewal preparation, submissions, surplus lines, licensing, agency administration, and inspections.**

**Essential skills**:
**An Insurance Certification like AINS would be an edge**

**Strong knowledge of**audit processes** and**coaching methodologies** to drive performance improvement.**

**Exceptional**verbal and written communication skills**, ensuring clarity and professionalism in all interactions.**

**Advanced**analytical and problem-solving abilities** to address challenges effectively and deliver actionable solutions.**

**Demonstrated ability to**foster productive relationships with clients and internal teams**, promoting collaboration and trust.**

**Self-motivated and dedicated to achieving excellence in all tasks and responsibilities.**

**Genuine enthusiasm for working with people, fostering teamwork, and building strong connections.**

**Meticulous attention to detail to ensure**accuracy and quality in deliverables**.**

**Technical skills**:
**Strong understanding of**insurance concepts and terminology**, with the ability to interpret complex industry language effectively.**

**Hands-on experience in**insurance brokerage and binding activities**, ensuring seamless execution of processes.**

**Proficiency** in MS Excel (including knowledge of Macros), MS Word, MS PowerPoint, Power Automate, and other productivity tools.**

**Skilled**to**conduct** root-cause analysis** to**identify** and address process gaps, driving knowledge **improvements.**

**Collaborative mindset focused on resolving issues with partners, peers, and sub-process areas through data-driven and fact-based approaches.**

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Lucknow_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 3, 2025, 7:44:08 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_