Domain Trainee

24 hours ago

Noida Uttar Pradesh, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.**

**We're looking for someone with deep understanding of US travel claims processing / travel industry & responsible for handling travel claims of Medical Treatment/hospitalization, Trip Cancellation, Baggage/Personal Items loss **etc**

**Responsibilities**

**End to end knowledge of Travel claim lifecycle, identify duplicate/ inappropriate Claims and take actions **accordingly**

**Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely **basis**

**Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise **delivery**

**Ability to build positive collaborations across business and technical **communities**

**Participates on improvement in execution initiatives for business **divisions**

**Develop contingency strategies and plans for staffing **changes**

**Comprehension, decision making, multi-tasking, strong written communication and customer service skill/demeanor to clearly articulate the **resolution**

**US working hours and it is permanent night shift (7 PM to 4 AM IST)**

**There is no fixed Saturday and Sunday offs and there is 5 day working culture with weekend **working**

**Qualifications we seek in **you**

**Minimum qualifications**

**Any Graduate except technical**

**Excellent P&C Insurance knowledge**

**Proven experience in domain**

**Excellent analytical skills**

**Preferred qualifications**

**Ability to **multi task** and prioritize activities**

**Ability to work **independently**

**Transition and operations set up **experience**

**Experience of front ending with customer**

***

**_Job_**_Domain Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 26, 2024, 8:58:59 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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