Chat Support Executive

1 week ago

Indore, India Torenia Technologies Pvt Ltd Full time

**Excellent English Communication skills Chat process (typing speed 40 words per Minute )work from Office location
- Indore**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 6 months Documented experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹19,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9009873447

  • Chat Support Executive

    3 days ago

    Indore, Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time

    #Call -9575329389 Job description Bulk Opening Chat/Technical Support Executive || Customer Service Executive *Job Location*: Indore MP *Excellent Opportunity Comms*_Salary: 13,000 - ₹25,000 per month* Work From Office Only**Eligibility*: Call - 9575329389 HR Shivani **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹25,000.00 per...

  • Chat Support Executive

    1 week ago

    Indore, Madhya Pradesh, India BSK PLACEMENT Full time

    Hi Team, we have new openings in Temu process. Temu JD Work from office International Chat process Job role:Customer Care Executive 9hrs shift 6 days working Rotational shifts and rotational week offs Typing speed - 40 Speed 85 Accuracy Graduate/Fresher - 21000 Undergraduate/Experience - 23000 (minimum 6 month exp documented) Graduate/Experience -...

  • Chat & Email Support excutive

    4 days ago

    Indore, Madhya Pradesh, India Multrix Full time ₹ 2,04,000 - ₹ 2,52,000 per year

    We're Hiring | Chat & Email Support Executive Company:Multrix Business SolutionSalary:₹17,000 – ₹21,000 (in-hand)Work Mode:Work from OfficeSchedule:6 Days Working | Rotational Shifts & Week Offs (Including Night Shift)Joining:Immediate Joiners PreferredAtMultrix Business Solution, we believe in delivering seamless support and exceptional experiences...

  • Voice & Chat Support Executive

    1 day ago

    Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Designation - Voice & Chat Support Executive Domain - Customer Service **No Experience required ( Only fresher hiring)** Process - Ecommerce Eligibility - Min.12th Skills - Good English Communication (Written & Verbal) Shifts - Day Shifts for Girls Rotational Shifts for Boys Salary - 13000/- Take Home & 15000/- Take Home **Note**: **Job Types**:...

  • Chat Support Executive

    1 day ago

    Indore, Madhya Pradesh, India Hiringepics Training & Placement Full time

    Immediate Joining **Great Opportunity for Undergraduates !** **Position: International Chat Support** Process: Non Voice Work Schedule: 5.5 days a week, 9.5 hours working Shifts**:Night shifts** **Salary**: 20,000 to 27,000 INR What We’re Looking For: Qualification: 12th Experience: *Freshers also can be considered Skills**:Excellent English...

  • Chat Support Executive

    3 days ago

    Bhopal, Gwalior, Indore, Jabalpur, Ratlam, Ujjain, India Credible Consultancy Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profileShould be ready to move to Ahmedabad Must Have Excellent Command On Spoken English...

  • Customer Support Executive

    5 days ago

    Indore, Madhya Pradesh, India Elsess Digital System Pvt. Ltd. Full time ₹ 4,80,000 per year

    We're Hiring – Customer Support Executive(Call & WhatsApp Chat Support)Location: Ardente Office One, Hoodi Main Road, BengaluruCompany: INM Communications Pvt. Ltd.Are you a great communicator who loves helping people?We're looking for someone energetic, polite, and customer-focused to join our Customer Support Team – handling both calls and WhatsApp...

  • Customer Support Executive

    1 day ago

    Indore, India Global Business Support Full time

    Urgent hiring Customer support executive Flipkart process Location - Vijay nagar Mangal city Fresher & experience both can apply Good communication required Besic computer required **Job Types**: Full-time, Part-time Part-time hours: 54 per week **Salary**: ₹9,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay...

  • Spot Offer For Chat Process WFM

    7 days ago

    Indore, Madhya Pradesh, India Wroots Global Full time ₹ 3,84,000 - ₹ 4,32,000 per year

    Greeting of the day We have an urgent opening for non voice chat process.WFHGraduation mandatory with super excellent English communication skills.The candidate's English And Hindi should be such that after talking to him or her,it appears that he or she has a vary strong grip over the English language.We are looking for talented ,smart and very active...

  • Customer Support Executive

    4 days ago

    Indore, Madhya Pradesh, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Work Type:Full-time, On-siteJob Summary:We are looking for enthusiasticCustomer Care Executivesto join our team. Fresh graduates are welcome You will handle customer queries via calls, WhatsApp/Interakt chats, and emails, ensuring excellent service and timely resolution of issues.Key Responsibilities:Handle customer calls (inbound/outbound)...