Front Desk Executive

**Job Description: Student Sales Counselor**

**Position Title**: Student Sales Counselor
**Location**: GlossNGlass Makeup Studio & Academy Ulsoor
**Reports To**: Sales Manager/Branch Head

**Job Summary**:
**Key Responsibilities**:

- **Lead Management**:

- Follow up on leads generated through marketing channels such as online inquiries, advertisements, and referrals.
- Maintain an organized database of leads, ensuring timely follow-ups and efficient management of all communication.
- **Course Information & Guidance**:

- Provide accurate and relevant information about courses, career opportunities, fees, schedules, and other academy services.
- Assess students' requirements and recommend suitable courses based on their interests and career goals.
- **Appointments & Academy Visits**:

- Invite students to visit the academy for consultations and to get a feel of the campus environment.
- Schedule and coordinate meetings between prospective students and trainers, ensuring all logistics are well-managed.
- **Conversion & Enrollment**:

- Convert leads into confirmed enrollments by providing strong and persuasive counseling.
- Meet and exceed batch enrollment targets as set by the management.
- **Record Keeping & Documentation**:

- Maintain accurate records of students, leads, training staff, and course details.
- Keep a track of quotations, payments, and relevant documents for each student’s journey.
- Maintain and update calendars, ensuring no scheduling conflicts or miscommunications.
- **Student Grievances & Support**:

- Address and resolve student grievances or concerns in a timely and professional manner.
- Provide guidance and support to students through their enrollment process, ensuring a positive student experience.
- **Makeup Leads & Follow-Up**:

- Identify and assign makeup leads from the pool of past inquiries or students who missed initial follow-ups.
- Ensure consistent follow-up to maximize conversion rates.
- **Administrative Support**:

- Assist in maintaining schedules for trainers and ensuring smooth coordination between trainers and students.
- Support marketing and administrative teams as needed to ensure efficient processes.

**Skills & Qualifications**:

- Bachelor's degree in any discipline (preferably in business, marketing, or education).
- 1-2 years of experience in sales, counseling, or education-related roles.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to work independently, meet deadlines, and achieve targets.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- A proactive and solution-oriented approach to problem-solving.
- Experience in the education sector (preferred, but not required).

**Additional Requirements**:

- Ability to work flexible hours, including weekends or evenings, when required.
- Strong organizational and multitasking abilities.
- Positive attitude and team player with a passion for helping students succeed.

**Compensation**:

- Competitive salary with performance-based incentives and bonuses.
- Opportunities for professional development and career growth.

If you have a passion for sales, student counseling, and education, and are eager to contribute to the success of both students and our academy, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹15,295.49 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

**Experience**:

- Sales: 2 years (required)

**Language**:

- English kannada hindi (required)

**Location**:

- Ulsoor, Bengaluru, Karnataka (preferred)

Work Location: In person