Front Desk Executive

4 days ago

Indiranagar Bengaluru Karnataka, India Assure Clinic Full time

**JOB DESCRIPTION**

**DESIGNATION: Front Desk Executive**

**ROLE**:Centre Front Desk Executive, Guest Relations

**FUNCTION: Assure clinics**

**LOCATION: Bengaluru**

**REPORTING**

**TO**:Clinic Manager

**ROLE PURPOSE**:
Coordinate and organize maximum client walk-ins and appointments from online and telephonic enquiries to facilitate the smooth running of the clinic at both entry and exit points. Help the clinic team members deliver quality customer care experience.

**COMPETENCIES REQUIRED**:
**KNOWLEDGE**:

- +2 Pass, Diploma Holder, Graduate

**CRITICAL SUCCESS FACTORS**:

- Communication skills (verbal & written)
- Listening skills
- Client Orientation
- Confidentiality
- Information collection & management
- Planning & Organizing
- Relationship Management
- Multi-tasking
- Personal Grooming & Appearance

**FUNCTIONAL SKILLS**:

- Working knowledge of medical terminologies, procedure and diagnosis related to hair loss related procedures offered
- Working knowledge of general administrative and clerical procedures

**TECHNICAL SKILLS (IF ANY)**:

- None

**KEY ACCOUNTABILITIES & OWNERSHIP**

**FINANCIAL PERSPECTIVE**
- Record and update services taken by the client and the related billing information in the software.
- Ensure that cash given by the customers tallies with services taken at the close of business every day.
- Ensure petty cash is maintained at optimum levels.

**CLIENT PERSPECTIVE**
- Greet clients cordially, offer refreshments and register them in the system as per the established protocols
- Answer incoming calls and deal with inquiries following appropriate telephone etiquette
- Improve client satisfaction and treatment room utilization by scheduling appointments in person or by telephone
- Keep appointments on schedule by notifying the Clinic Manager of client’s arrival and delay if it occurs.
- Help clients in distress by responding to emergencies if occurred

**INTERNAL BUSINESS PERSPECTIVE**
- Ensure the look and feel of the front desk area, client waiting lounge is well maintained, which includes but is not restricted to - arranging magazines, maintaining a moderate ac temperature, playing music, running a pleasant AV display and keeping the front desk and clients front desk lounge area a litter free zone.
- Obtain daily consultation, enquiry calls report and send the same to Centre Manager, Clients relations, Category head
- Maintain office supplies inventory (business cards, letter heads, envelopes, printing cartridge, stationary etc.) by checking stock; anticipate needed supplies; place and expedite orders for supplies and verify receipt of supplies.

**LEARNING AND GROWTH PERSPECTIVE**
- Be well aware of all the procedures, offers, discounts, offered by the clinic to make the consultation process smoother for the client.

**REPORTING STRUCTURE**

**DIRECT REPORTEES**: None

**TEAM SIZE**:None

**WORKING RELATIONSHIPS**:
**INTERNAL**:Centre Manager, Hair Transplant surgeon, Client Relation Executive, Tele callers, Housekeeping, Valet parking

**EXTERNAL**: Clients, Visitors

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹240,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Front Desk Executive

    2 days ago

    Bengaluru, Karnataka, India add-on Scans & Labs Full time

    Immediate Requirement for Front Desk Executive for a diagnostic centre in Bengaluru ( add-on Scans & Labs, Sarjapura road) Position - Front Desk Executive Department: Customer Care No of openings: 00 Qualification - PUC / Any Degree Experience: 2 to 6 Years Age: 22 to 35 Years Langueges: English, Kannada & Hindi Job Timing: 8.5 Hours Duty between...

  • Front Desk Executive

    4 days ago

    Bellandur, Bengaluru, Karnataka, India Maruti suzuki driving school Full time

    Job Title: Front Desk Executive Location: Bellandur Company: Maruti Suzuki Driving School (MSDS) Employment Type: Full-Time Experience Required: 1-3 years (preferred in customer service or front desk roles) Job Summary: As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will...

  • Front Desk Executive

    6 days ago

    Bengaluru, Karnataka, India Werize Full time

    **Role Description**: We are seeking a friendly, professional, and well-organized Front Desk Executive/Receptionist to manage our front office, providing a warm and welcoming first point of contact for all visitors, clients, and employees. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks...

  • Front Desk Executive

    2 days ago

    Bellandur, Bengaluru, Karnataka, India EZYMan Business Services Full time ₹ 2,88,000 - ₹ 3,48,000 per year

    Job Title: Front Desk ExecutiveLocation: BellandurJob Summary:As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the front office operations, handle inquiries, maintain records, and ensure smooth coordination between students and instructors. This role is critical to...

  • Front Desk Receptionist

    4 days ago

    Bengaluru, Karnataka, India Ministry of Skin Full time

    **Job Title**: Front Desk Executive **Location**: Jayanagar **Salary**: 20000 **Experience**: 1-3 years (Preferred in a patient-facing role) **Job Summary**: We are looking for a smart, presentable, and customer-friendly **Front Desk Executive** to be the face of our organization. You will be responsible for managing front desk operations, handling visitor...

  • Front Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Triedge Solutions Full time

    Position : Front Desk Executive **Requirements**: - Good hands on Ms. office + Ms. Excel. - Client handling and problem solving. Pay: From ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: Remote

  • Front Desk Executive

    6 days ago

    Bidrahalli, Bengaluru, Karnataka, India The Good Shepherd's School Full time

    (Kindly refer location before applying) This is a full-time on-site role for an Intake Counselor cum Front Desk Executive at The Good Shepherd's School. The Intake Counselor cum Front Desk Executive will be responsible for counselling prospective students, conducting school tours, maintaining admission records, providing administrative support to various...

  • Front Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Bblunt Full time

    The Front Desk Executive is responsible for handling All Salon Desk activities at BBLUNT Salon, effectively handling Clients and other relevant activities. P.S: 1) People working with the Salon Industry will be preferred. 2) People from the Spa Industry will also be preferred. Roles & Responsibilities: - Familiarization with BBLUNT Manual and Policies -...

  • Front Desk Executive

    2 weeks ago

    BTM Layout, Bengaluru, Karnataka, India NYINST Full time

    **Job Description for a Front Desk Executive (Bangalore Location)** **Job Title**: Front Desk Executive **Location**: Bangalore **Industry**: Corporate/ Administrative Support **Job Summary** **Key Responsibilities** - Welcome and greet visitors in a professional and friendly manner. - Coordinate appointments, meetings, and conference room bookings. -...

  • Front Desk Receptionist

    6 days ago

    Bengaluru, Karnataka, India RDS Digital Full time

    **Job Summary**: We are seeking a pleasant, professional, and customer-focused **Front Desk Executive** for our jewellery showroom. You will be the first point of contact for walk-in customers and will play a key role in creating a welcoming atmosphere. Your responsibilities will include greeting customers, managing appointments, handling basic queries, and...