Front Desk Executive

2 weeks ago

Indiranagar Bengaluru Karnataka, India Assure Clinic Full time

**JOB DESCRIPTION**

**DESIGNATION: Front Desk Executive**

**ROLE**:Centre Front Desk Executive, Guest Relations

**FUNCTION: Assure clinics**

**LOCATION: Bengaluru**

**REPORTING**

**TO**:Clinic Manager

**ROLE PURPOSE**:
Coordinate and organize maximum client walk-ins and appointments from online and telephonic enquiries to facilitate the smooth running of the clinic at both entry and exit points. Help the clinic team members deliver quality customer care experience.

**COMPETENCIES REQUIRED**:
**KNOWLEDGE**:

- +2 Pass, Diploma Holder, Graduate

**CRITICAL SUCCESS FACTORS**:

- Communication skills (verbal & written)
- Listening skills
- Client Orientation
- Confidentiality
- Information collection & management
- Planning & Organizing
- Relationship Management
- Multi-tasking
- Personal Grooming & Appearance

**FUNCTIONAL SKILLS**:

- Working knowledge of medical terminologies, procedure and diagnosis related to hair loss related procedures offered
- Working knowledge of general administrative and clerical procedures

**TECHNICAL SKILLS (IF ANY)**:

- None

**KEY ACCOUNTABILITIES & OWNERSHIP**

**FINANCIAL PERSPECTIVE**
- Record and update services taken by the client and the related billing information in the software.
- Ensure that cash given by the customers tallies with services taken at the close of business every day.
- Ensure petty cash is maintained at optimum levels.

**CLIENT PERSPECTIVE**
- Greet clients cordially, offer refreshments and register them in the system as per the established protocols
- Answer incoming calls and deal with inquiries following appropriate telephone etiquette
- Improve client satisfaction and treatment room utilization by scheduling appointments in person or by telephone
- Keep appointments on schedule by notifying the Clinic Manager of client’s arrival and delay if it occurs.
- Help clients in distress by responding to emergencies if occurred

**INTERNAL BUSINESS PERSPECTIVE**
- Ensure the look and feel of the front desk area, client waiting lounge is well maintained, which includes but is not restricted to - arranging magazines, maintaining a moderate ac temperature, playing music, running a pleasant AV display and keeping the front desk and clients front desk lounge area a litter free zone.
- Obtain daily consultation, enquiry calls report and send the same to Centre Manager, Clients relations, Category head
- Maintain office supplies inventory (business cards, letter heads, envelopes, printing cartridge, stationary etc.) by checking stock; anticipate needed supplies; place and expedite orders for supplies and verify receipt of supplies.

**LEARNING AND GROWTH PERSPECTIVE**
- Be well aware of all the procedures, offers, discounts, offered by the clinic to make the consultation process smoother for the client.

**REPORTING STRUCTURE**

**DIRECT REPORTEES**: None

**TEAM SIZE**:None

**WORKING RELATIONSHIPS**:
**INTERNAL**:Centre Manager, Hair Transplant surgeon, Client Relation Executive, Tele callers, Housekeeping, Valet parking

**EXTERNAL**: Clients, Visitors

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹180,000.00 - ₹240,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Front Desk Executive

    1 week ago

    Bengaluru, Karnataka, India add-on Scans & Labs Full time

    Immediate Requirement for Front Desk Executive for a diagnostic centre in Bengaluru ( add-on Scans & Labs, Sarjapura road) Position - Front Desk Executive Department: Customer Care No of openings: 00 Qualification - PUC / Any Degree Experience: 2 to 6 Years Age: 22 to 35 Years Langueges: English, Kannada & Hindi Job Timing: 8.5 Hours Duty between...

  • Front Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Art of Living HR Full time

    Job Title: Front Desk Executive **Responsibilities**: Welcome and assist visitors with a professional attitude. Manage incoming calls and redirect as needed. Schedule appointments and coordinate meetings. Handle administrative tasks (mail, supplies, data entry). Ensure a clean and organized reception area. Provide basic customer service and...

  • Front Desk Executive

    2 weeks ago

    Jayanagar, Bengaluru, Karnataka, India Stemup Full time

    **Job Title: Front Desk Executive** **Location**: Bengaluru(Jayanan **Job Type**: [Full-time/Part-time] **Department**: [Insert Department, e.g., Administration or Customer Service] **Reports To**: [Office Manager/HR Manager/Reception Supervisor] **Job Summary**: We are looking for a friendly, professional, and organized **Front Desk Executive** to manage...

  • Front Desk Executive

    2 weeks ago

    Bellandur, Bengaluru, Karnataka, India Maruti suzuki driving school Full time

    Job Title: Front Desk Executive Location: Bellandur Company: Maruti Suzuki Driving School (MSDS) Employment Type: Full-Time Experience Required: 1-3 years (preferred in customer service or front desk roles) Job Summary: As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will...

  • Front Desk Executive

    7 days ago

    Bellandur, Bengaluru, Karnataka, India Maruti Suzuki driving school Full time

    Job Title: Front Desk Executive Location: Bellandur Job Summary: As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the front office operations, handle inquiries, maintain records, and ensure smooth coordination between students and instructors. This role is critical...

  • Front Desk Executive

    2 days ago

    Bellandur, Bengaluru, Karnataka, India Maruti Suzuki driving school Full time

    Job Title: Front Desk Executive Location: Bellandur Job Summary: As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the front office operations, handle inquiries, maintain records, and ensure smooth coordination between students and instructors. This role is critical...

  • Front Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Werize Full time

    **Role Description**: We are seeking a friendly, professional, and well-organized Front Desk Executive/Receptionist to manage our front office, providing a warm and welcoming first point of contact for all visitors, clients, and employees. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks...

  • Front Desk Executive

    2 weeks ago

    Bellandur, Bengaluru, Karnataka, India Ezyman business services LLP Full time ₹ 18,000 - ₹ 23,000 per year

    Job Title: Front Desk ExecutiveLocation: BellandurCompany: Maruti Suzuki Driving School (MSDS)Employment Type: Full-TimeExperience Required: 1–3 years (preferred in customer service or front desk roles)Job Summary:As a Front Desk Executive at Maruti Suzuki Driving School, you will be the first point of contact for students and visitors. You will manage the...

  • Front Desk Receptionist

    2 weeks ago

    Bengaluru, Karnataka, India Ministry of Skin Full time

    **Job Title**: Front Desk Executive **Location**: Ashok Nagar **Salary**: 20000 **Experience**: 1-3 years (Preferred in a patient-facing role) **Job Summary**: We are looking for a smart, presentable, and customer-friendly **Front Desk Executive** to be the face of our organization. You will be responsible for managing front desk operations, handling...

  • Front Desk Receptionist

    2 weeks ago

    Bengaluru, Karnataka, India Ministry of Skin Full time

    **Job Title**: Front Desk Executive **Location**: Jayanagar **Salary**: 20000 **Experience**: 1-3 years (Preferred in a patient-facing role) **Job Summary**: We are looking for a smart, presentable, and customer-friendly **Front Desk Executive** to be the face of our organization. You will be responsible for managing front desk operations, handling visitor...