Network Technician

2 days ago

Pune, India GTT Communications Full time

Main Responsibilities:

- Use network tools to monitor core network and customer services
- Proactively initiate incident management process
- Perform diagnostics on all network and customer faults
- Generate action plans to troubleshoot all Hosting network and customer faults
- Track the incident management of proactive and reactive issues through the Trouble Ticket system
- Management and Technical escalation of Trouble Tickets in line with process
- Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network
- Liaise with customer representatives to progress fault resolution
- Support local Field operations with maintenance activities
- Report security incidents to the appropriate operations functions on detection
- Provide support to managers, team members and other colleagues to ensure departmental best practice is adhered to.
- Escalating complex issues to 3rd Line or Core whichever applicable.
- To achieve agreed performance levels in line with Business targets, Customer requirements and the functional SLA’s.
- Provide the necessary training to the shift members to fill the knowledge gap and being available to help shift members during critical escalations.
- 3+ years’ experience in broadband data backbone monitoring and troubleshooting
- Knowledge on DSL, SONET, PE router troubleshooting
- Proficient Layer 2 and Layer 3 troubleshooting
- Familiarity with IP networks to include SIP, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, DNS, SNMP and IPSec a plus
- Experience with E1/T1, DS3, SDH, SONET, Ethernet/TCP/IP Networking
- Familiarity with IP networks to include SIP, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, DNS, SNMP, and IPSec, a plus
- ATM Network troubleshooting

Essential Criteria:

- Experience with network monitoring tools (SMARTS, Netcool, InfoVista, HP Open View, Cacti, Nagios)
- Good IP, MPLS and routing knowledge (ISIS, BGP) in an ISP environment
- Good Cisco hardware and IOS knowledge
- Good Juniper hardware and JUNOS knowledge
- Good technical knowledge of CR/SR configurations and troubleshooting
- Basic Linux/Unix skills (at least user level)
- General knowledge of telecom industry and standards
- Strong background of working within IP Operations environment of a Telco or large ISP

  • Network Cabling Technician

    6 days ago

    Hinjawadi, Pune, Maharashtra, India VJ NETWORK PRIVATE LIMITED Full time

    ELECTRICIAN / NETWORK CABLING TECHNICIAN Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Work Location: In person

  • Network security technician

    2 days ago

    Pune, India Wimmer Solutions Full time

    NETWORK SECURITY TECHNICIANJOB ID: 23947Location: IndiaAt Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives. We have fun; we love our work. We are positive, kind, and hungry to learn. We...

  • Network Technician

    2 days ago

    Pune, India GTT Communications Full time

    Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Junior Network Engineer, Tier 2 Role Summary: The Junior Network Engineer, Tier 2 position is perfect for someone that has little to no...

  • Technician - Network Passive

    2 days ago

    Shivajinagar, Pune, Maharashtra, India NITS GLOBAL Full time

    **Qualification**: High school diploma or equivalent; additional technical or trade school education is a plus. **Certification**: CCNA ❖ Installation and Maintenance: Lead the installation, termination, and testing of copper and fiber cabling systems, including cable pulling, termination, and labelling. ❖ Cabling Infrastructure Design: Collaborate...

  • Network Technician 1

    1 week ago

    Pune, India GTT Communications Full time

    Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...

  • Passive Networking Technician

    1 week ago

    Pune, Maharashtra, India Orchids network & systems (I) Pvt Ltd Full time

    Immediate Joining!!!!! **Responsibilities - On site Job-**IT service delivery and handled multiple customer environments. Responsible for handling incidents and service requests in day-to-day operations. Vendor coordination. Responsible for getting work done by Vendor w. r. t new Lan connection and preventive maintenance. Stock maintenance. **Requirements...

  • IT Technician

    1 week ago

    Pune, India Furnitech Seating (I) Pvt Ltd Full time

    We are looking for a qualified **IT Technician** that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. The goal is to build and maintain updated and efficient computer systems and networks to optimize the...

  • Technician

    4 days ago

    Pune, India Unik IT Pvt Ltd Full time

    good knowledge about LAN / WAN networks, TCP / IP protocol and network technologies. hand on experience with common software and hardware. proven experience as network technician or relevant position. **Salary**: ₹20,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning...

  • ▷ High Salary! Junior Electrical Technician

    3 weeks ago

    Pune, India Flair Network Systems Pvt. Ltd. Full time

    Job Description Junior Electrical Technician (Fresher) Job Location: Pune Job Type: Full-Time Job Summary We are looking for motivated and hardworking fresher candidates with a background in ITI, 10th, or 12th grade education, and basic electrical knowledge, to join our team as Junior Technicians. This role involves working at different project sites,...

  • ▷ Apply Now: Technician

    3 weeks ago

    Pune, India Flair Network Systems Pvt. Ltd. Full time

    Job Description Technician Location: Pune Job Type: Full-Time Department: Technical / Operations Reports To: Project Manager / Technical Supervisor Job Summary We are seeking a skilled and motivated Field Technician to join our team. The ideal candidate will be responsible for performing a variety of technical tasks including cable laying, splicing,...