Network Technician

14 hours ago


Pune, India GTT Communications Full time

Main Responsibilities:

- Use network tools to monitor core network and customer services
- Proactively initiate incident management process
- Perform diagnostics on all network and customer faults
- Generate action plans to troubleshoot all Hosting network and customer faults
- Track the incident management of proactive and reactive issues through the Trouble Ticket system
- Management and Technical escalation of Trouble Tickets in line with process
- Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network
- Liaise with customer representatives to progress fault resolution
- Support local Field operations with maintenance activities
- Report security incidents to the appropriate operations functions on detection
- Provide support to managers, team members and other colleagues to ensure departmental best practice is adhered to.
- Escalating complex issues to 3rd Line or Core whichever applicable.
- To achieve agreed performance levels in line with Business targets, Customer requirements and the functional SLA’s.
- Provide the necessary training to the shift members to fill the knowledge gap and being available to help shift members during critical escalations.
- 3+ years’ experience in broadband data backbone monitoring and troubleshooting
- Knowledge on DSL, SONET, PE router troubleshooting
- Proficient Layer 2 and Layer 3 troubleshooting
- Familiarity with IP networks to include SIP, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, DNS, SNMP and IPSec a plus
- Experience with E1/T1, DS3, SDH, SONET, Ethernet/TCP/IP Networking
- Familiarity with IP networks to include SIP, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, DNS, SNMP, and IPSec, a plus
- ATM Network troubleshooting

Essential Criteria:

- Experience with network monitoring tools (SMARTS, Netcool, InfoVista, HP Open View, Cacti, Nagios)
- Good IP, MPLS and routing knowledge (ISIS, BGP) in an ISP environment
- Good Cisco hardware and IOS knowledge
- Good Juniper hardware and JUNOS knowledge
- Good technical knowledge of CR/SR configurations and troubleshooting
- Basic Linux/Unix skills (at least user level)
- General knowledge of telecom industry and standards
- Strong background of working within IP Operations environment of a Telco or large ISP


  • Network Technician

    2 weeks ago


    Pune, India GTT Communications Full time

    Role Summary: The Network Management Centre (NMC) manages and maintains backbone network 24x7 and Network Technician will be responsible for all monitoring and troubleshooting activities in the backbone network. Internal Departments they will interact with: Supplier Management, PNOC, NOC, Sales, Support, Assurance, Finance,Disconnects Main...

  • Network Technician

    15 hours ago


    Pune, India GTT Communications Full time

    Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Junior Network Engineer, Tier 2 Role Summary: The Junior Network Engineer, Tier 2 position is perfect for someone that has little to no...


  • Shivajinagar, Pune, Maharashtra, India NITS GLOBAL Full time

    **Qualification**: High school diploma or equivalent; additional technical or trade school education is a plus. **Certification**: CCNA ❖ Installation and Maintenance: Lead the installation, termination, and testing of copper and fiber cabling systems, including cable pulling, termination, and labelling. ❖ Cabling Infrastructure Design: Collaborate...


  • Pune, India GTT Communications Full time

    Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...


  • Pune, Maharashtra, India Orchids network & systems (I) Pvt Ltd Full time

    Immediate Joining!!!!! **Responsibilities - On site Job-**IT service delivery and handled multiple customer environments. Responsible for handling incidents and service requests in day-to-day operations. Vendor coordination. Responsible for getting work done by Vendor w. r. t new Lan connection and preventive maintenance. Stock maintenance. **Requirements...

  • IT Technician

    1 week ago


    Pune, India Furnitech Seating (I) Pvt Ltd Full time

    We are looking for a qualified **IT Technician** that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. The goal is to build and maintain updated and efficient computer systems and networks to optimize the...

  • IT Technician

    2 weeks ago


    Baner, Pune, Maharashtra, India Sumukha Meditek Full time

    An IT technician's role involves supporting and maintaining an organization's computer systems and networks. They troubleshoot hardware and software issues, install new equipment, and ensure network security. Pay: ₹15,000.00 - ₹17,000.00 per month Work Location: In person

  • Network Technician-2

    15 hours ago


    Pune, India GTT Communications Full time

    Compute, Tier 1 Network Technician **Job Description**: - Role Summary: Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: - Logging all relevant incident/service request details, allocating categorization and prioritization codes. - Providing first-line investigation and diagnosis using approved...

  • Network Technician

    2 weeks ago


    Pune, India GTT Communications Full time

    Principal Responsibilities: - Take part in a rotating 24*7*365 shift rota to provide operational coverage - Trouble ticket incident management - Proactive Network Monitoring and troubleshooting - Liaising with other NOC Engineers and Network Operations Centers in other countries - Maintain Operational standards in line with customer SLA’s. i.e. fast...

  • Data Technician

    6 days ago


    Pune, India Company3Method Studios Full time

    **Position Title: Data Technician** Reports To: Data Lead Location: Pune **Roles & Responsibilities** - Create and maintain descriptive, technical, and structural metadata for digital content. - Process incoming client-supplied content and outgoing work deliveries to keep the data flow moving efficiently. - Maintain a current and accurate understanding of...