
International Customer Support
1 day ago
We are Hiring
Role : Customer Assisstant (Voice)
Process : International Process
Sector/ Industry : Banking & Financial Services
Experience : 1+ Year
Languages : Excellent English, B2 Quality
Qualification : Graduate
Interview : Virtual Mode
Salary : 30% Hike from the Previous CTC (Upto 5.5 LPA)
Working days : 5 days, US SHifts -Saturday & Sunday off
Working hours : Any 9 hours including one hour break
Location: Ambattur, Chennai.
Looking for Immediate joiners
Roles and Responsibilities:
- Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline.
- Must have knowledge in BFSI Industry.
- Address customer inquiries and complaints by identifying the issue, providing appropriate solutions, and ensuring timely resolution to increase customer satisfaction.
- Use CRM software to track and document all customer interactions, manage customer data, and follow up on open issues for a seamless support experience.
- Adapt communication style to suit the cultural expectations of international customers, ensuring clarity, respect, and empathy in all interactions.
**Job Types**: Full-time, Permanent
Pay: ₹320,000.00 - ₹550,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How many years of experience you have in international voice process ?
- Are you an immediate joiner ?
Work Location: In person
**Speak with the employer**
+91 6380723976
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