Customer Support Representative

2 days ago


Chennai Tamil Nadu, India Auction Ghar Full time

**We are Hiring Customer Support role (International Clients based )**
**Location: Chetpet**
**Responsibilities**
- Troubleshoot product or service issues by identifying root causes and offering practical, step-by-step solutions.
- Maintain accurate records of customer interactions, conversations, and transactions using CRM software.
- Collaborate with internal departments (sales, tech, logistics, etc.) to escalate and resolve recurring or complex customer issues.
- Provide timely updates and follow-ups to ensure customer satisfaction and closure of queries.
- Assist in improving customer support processes and share customer feedback with the relevant teams.
- Contribute to the creation of help center articles, FAQs, and internal documentation as needed.

Pay: ₹25,000.00 - ₹30,000.00 per month



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