Client Partner
1 week ago
**Summary role description**:
- Hiring for a Client Partner - Healthcare and Life Sciences (HLS) vertical for a top tier global Systems Integration, IT Services, Digital Solutions and Consulting services company.- Company description:- Role details:
- Title / Designation: Client Partner - HLS
- Position: Director / Senior Director
- Reporting Manager: AVP & BU Head - HLS
- Location: Bengaluru, India (Hybrid)
- Role & responsibilities:
- Collaborate with service lines, the HC practice team and delivery teams to consultatively sell, cross-sell and upsell company’s differentiated business technology solutions to Healthcare / Pharma / Med-devices clients (GICs / GCCs, and HLS line of business companies), to help them achieve their business goals.
- Contribute to the development, presentation and sales of relevant value propositions, leveraging knowledge of one or more of the LS business functions - commercials, manufacturing, or R&D
- Contribute to strategic plans that help expand company presence in the client accounts, aligning with clients’ business priorities., providing demonstrable contributions to account growth
- Align with account delivery to ensure client challenges / issues are addressed and escalations are avoided or minimized.
- Build and leverage relationships with client stakeholders at various levels, including interacting and selling to their senior executive teams (Sr. Dir, AVP, VP, etc.)
- Propose actions to improve company performance and identify opportunities for growth.
- Support, review processes, provide feedback and identify areas of opportunity.
- Ideate with service line leads and contribute to knowledge artefacts and deliverables like white papers, PoCs and such, in specific area of expertise (commercial, manufacturing or R&D).
- Prepare proposals and estimates for the design and implementation of IT systems.
- Develop and maintain strong relationships with prospective customers, acting as a trusted advisor to help them achieve their business objectives.
- Participate in industry events, conferences, and webinars to promote MS and allied solutions and build brand awareness.
- Travel on business, as required (about 10% - mostly near Bengaluru)
- 10+ years of client partnership experience with a demonstrable background in sales/account management selling to Pharma / Med-devices companies
- Knowledge of at least one of the LS business functions - commercials, manufacturing, or R&D
- Graduation or PG in Computer Engineering, or similar technology
- Strong leadership and negotiation abilities.
- Ability to manage RFP/RFI process.
- Effective collaboration with internal and external stakeholders.
- Comfortable working with agile practices and methodology.
- Assessment process:
- Interview by Sales Head - HLS BU
- Interview by Practice Head - HLS BU
- Wrap-up discussions with HR
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