Inside Sales Representative

Job Title: Inside Sales Representative - Information Technology Services

Location: 318, Yash Arian, Memnagar, Ahmedabad

Reports To: Management Executive

**Company Overview**:
Technity Infrasoft is a leading provider of innovative Information Technology services, offering cutting-edge solutions designed to help businesses optimize their operations and achieve their goals. Our services include cloud computing, cybersecurity, IT infrastructure management, Licensed Software, and digital transformation. As we continue to expand our footprint, we are seeking a motivated and dynamic Sales Representative to join our team and drive growth within the IT services sector.

**Job Title**: Inside Sales Representative
**Department**: Sales
**Reports To**: Management Executive

**Position Overview**:
**Key Responsibilities**:
**Lead Generation & Prospecting**:

- Use CRM tools to track and manage leads, contacts, and opportunities.
- Research potential clients, their needs, and industry trends to position offerings effectively.

**Sales Outreach & Presentations**:

- Conduct outbound calls to warm and cold leads to schedule meetings or demos.
- Tailor presentations and sales pitches to address customer pain points and demonstrate how solutions can meet their needs.

**Relationship Building**:

- Build and maintain strong relationships with current and potential clients.
- Follow up with prospects to address any questions or concerns and move them through the sales pipeline.
- Collaborate with Sales teams to ensure a seamless client experience.

**Sales Conversion**:

- Close sales by managing the negotiation process and addressing objections.
- Work to meet or exceed monthly and quarterly sales targets.
- Ensure smooth transition of accounts to account managers or customer service teams post-sale.

**Reporting & Data Management**:

- Maintain accurate records of all sales activities, including calls, meetings, and follow-ups, using CRM software.
- Report regularly on progress toward sales targets and pipeline status.
- Provide feedback on market trends, customer needs, and competitors to the sales and marketing teams.

**Customer Support & Retention**:

- Provide ongoing support and troubleshooting to existing clients.
- Promote upselling and cross-selling opportunities to existing customers.
- Ensure client satisfaction by managing post-sale service and support.

**Key Skills & Qualifications**:

- **Communication**: Excellent verbal and written communication skills. Ability to engage customers in meaningful conversations and build rapport.
- **Sales Expertise**: Strong understanding of sales processes, objection handling, and closing techniques.
- **Problem-Solving**: Ability to identify customer needs and offer appropriate solutions.
- **Organization**: Strong organizational and time management skills to manage multiple prospects and clients simultaneously.
- **Goal-Oriented**: Self-motivated with a drive to meet or exceed sales targets.

**Education**:

- High school diploma or equivalent required.
- Bachelor’s degree in Business, Marketing, or a related field (preferred).

**Work Environment**:

- This is typically an office-based with regular business hours.
- Sales representatives often work independently but collaborate with other sales team members and departments.

**What We Offer**:

- Competitive salary with performance-based incentives and commissions.
- Opportunity to work with cutting-edge IT solutions and innovative technologies.
- A dynamic, supportive, and collaborative work environment.
- Career growth opportunities within a rapidly expanding company.

**How to Apply**:
Technity Infrasoft is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Fresher

Pay: From ₹15,000.00 per month

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Monday to Friday

**Experience**:

- Cold calling: 1 year (preferred)
- total work: 1 year (preferred)
- sales representative: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person