Customer Care Executive

1 week ago

Chandigarh Chandigarh, India visa provider Full time

Handle Customer's Inbound And Outbound Calls.
- Answering phones and explaining the product and services offered by the company.
- Fix Appointments For Counsellors And Generate Walk-In.
- Counselling all student walk in’s for available study options as per their respective profiles
- To counsel clients about student visa process requirements of countries like Canada, UK, Australia.
- To explain about colleges and different courses.
- To explain about college and embassy fee structure.
- Assisting students from start to end of the entire admission process.
- Handle visa filing and checking the authenticity of the documents provided.
- Convert Leads To Admissions.
- To follow up the clients for enrolments.
- Coordinating With The Operations Department From Time To Time For The Student's Case Proceedings.
- To maintain proper records for all the meetings with the students.
- Maintaining the database of the customers on a regular basis.

**Job Types**: Full-time, Permanent

Pay: ₹17,430.00 - ₹37,567.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9617096070

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