Java L1

3 days ago

Yerwada Pune Maharashtra, India Victrix Systems & Labs Pvt. Ltd. Full time

**Responsibilities**:

- Perform root cause analysis for production issues and provide quick resolution.
- Work closely with developers, business analysts, and product owners to understand and address customer requirements and technical challenges.
- Handle **incident management**, **problem resolution**, and **escalation procedures** for critical production issues.
- Analyze logs, server performance metrics, and other diagnostic information to identify and resolve issues.
- Participate in regular system checks and **proactive issue detection**.
- Collaborate with the development team to suggest performance improvements and system optimizations.
- Document detailed resolutions, workarounds, and known issues in the knowledge base.
- **On-call** support for critical production issues (if required).
- Assist in client communication for technical troubleshooting and updates.

**Requirements**:

- **Experience**: 4+ years of experience in Java development and support, with proven expertise in L1/L2 production support.
- **Technical Skills**:

- Strong experience in **Java (Core Java, J2EE)**.
- Experience with web frameworks like **Spring, Hibernate**.
- Knowledge of **RESTful APIs** and **SOAP web services**.
- Proficiency in **SQL** and experience working with **databases** (e.g., MySQL, Oracle, SQL Server).
- Familiarity with **CI/CD** pipelines and tools (e.g., Jenkins, Git).
- Exposure to cloud platforms like **AWS**, **Azure**, or **GCP** (optional but preferred).
- Experience with logging frameworks (e.g., **Log4J, SLF4J**).
- **Problem Solving**: Strong analytical and troubleshooting skills to quickly identify root causes of production issues.
- **Communication**: Excellent verbal and written communication skills for client interaction and technical documentation.
- **Collaboration**: Ability to work effectively with cross-functional teams and stakeholders.
- **Tools**: Familiarity with **ticketing systems** (e.g., Jira, ServiceNow), monitoring tools (e.g., Nagios, New Relic, Splunk).
- **Certifications**: Relevant certifications (e.g., Java, ITIL, or related) are a plus.

**Preferred Skills**:

- Experience in **Agile** methodologies.
- Knowledge of **containerization** technologies like **Docker** or **Kubernetes**.
- Understanding of **DevOps practices** and infrastructure automation.

**Job Types**: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Work Location: In person

Expected Start Date: 02/12/2024

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