Client Coordinator

3 days ago

Chennai Tamil Nadu, India Kashtech Full time

**Location - Vadapalani, Chennai (WFO)**
**Shift Timing - 09.30 AM - 6.00 PM**

**Job Description**We are looking for a dedicated and proactive Client Coordinator to join our dynamic team. In this role, you will be responsible for engaging with clients, managing initial communications, and scheduling appointments. You will work closely with the team to ensure smooth communication and relationship building from the outset, setting the stage for positive and productive interactions.**Key Responsibilities**:

- Reach out to potential clients to introduce our services and understand their needs.
- Schedule appointments between clients and the relevant team members.
- Provide timely and professional responses to client inquiries.
- Maintain accurate client records and update relevant information in the CRM system (training provided).
- Follow up with clients to ensure seamless coordination and satisfaction.
- Collaborate with the internal team to ensure clients' needs are addressed and appointments are set efficiently.
- Keep track of client interactions and assist in the management of the client journey.

**Skills and Qualifications**:

- Excellent communication skills with fluency in English.
- Strong organizational skills and attention to detail.
- Willingness to learn new systems and processes, including CRM tools and lead generation techniques (training provided).
- A positive and client-focused attitude.
- Ability to manage multiple tasks and prioritize effectively.
- Team-oriented with the ability to work independently when needed.

**Preferred Experience**:

- Prior experience in customer service, coordination, or administrative roles is a plus but not required.
- Familiarity with CRM systems is a bonus, though not mandatory.

**What We Offer**:

- Comprehensive training, including on CRM systems and lead generation.
- Opportunity for personal growth and career advancement.
- A supportive, collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹5,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Work Location: In person

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