Caller / Client Coordinator

4 days ago

Chennai District Tamil Nadu, India Madras miles Full time

**Responsibilities**:

- Make and receive calls from clients to understand their driver requirements
- Assign drivers to clients based on availability and need
- Maintain clear communication between clients and drivers
- Enter driver timesheet details on a laptop
- Coordinate with the operations team when needed

**Requirements**:

- Must be able to speak and understand **Tamil** fluently
- Basic knowledge of using a **laptop** (for entering timesheet and driver info)
- Should have a **smartphone** (company will provide SIM card)
- Good communication and coordination skills
- Prior experience in customer service or calling is a plus, but not mandatory

**Benefits**:

- Fixed **monthly salary of ₹5,000**:

- **10% incentive** on commission earned by the company from assigned drivers
- Mobile SIM card provided for official use
- Opportunity to grow within the company as we expand

**If you're someone who enjoys talking to people, solving problems, and being part of a growing business, we want to hear from you**

**Summary**

As a Caller / Client Coordinator, you will be integral in facilitating communication between clients and our organization, ensuring a seamless customer experience. Your core skills in English, phone etiquette, and strong communication will be essential in addressing client inquiries and providing support. Additionally, your premium skills in data entry and bilingual capabilities, particularly in Spanish and Tamil, will enhance our outreach efforts. With relevant analytical skills, you will contribute to improving client satisfaction and operational efficiency. Join our team to make a meaningful impact in client relations and service excellence.

**Job Types**: Full-time, Part-time, Permanent

Expected hours: 25 - 30 per week

Work Location: In person

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