Customer Support Representative

**Customer**Support**Representative** **Pune**, UK** **About**Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...

As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...

As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...

**Job Title**: Customer Support Representative **Reports to**: Customer Support Manager / Team Leader Note: It is a night shift job Location: Kandivali **Job Summary**: **Key Responsibilities**:1. Respond to Customer Inquiries**: - Provide accurate information about products, services, policies, and procedures. - Assist customers with product usage,...

Customer SupportRepresentative Pune, UK AboutOptimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This...

Customer SupportRepresentativePune, UKAboutOptimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows...

**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

Position overview: Optimasis looking forafriendly, patient and empatheticInside Sales Representative, to provide best-in-class service to our Inter Company International & Americas customers in a multi-location global distribution environment.Outstanding collaboration with other members of sales, supply chain and operations support teams is critical to...