
Service Desk Administrator
7 days ago
**Requirement**:
- Minimum **1 - 5 years of experience** of into Service Desk Support
- **Excellent English **communication skills (8/10)
- TIS Service Desk**-L2, (mandatory)**:
- Must have handled issues independently and suggest/ implement services improvements plans
- Should be able to identify and highlight scope of automation to lead or Manager
- Must have experience into resolving hardware related issues and technical support
- Excellent Technical skills. Immediate joiner will be preferable.
**About Process**:
- As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis incident Problem, Change and Configuration management, Service incidents and queries within the agreed service levels
- Perform Service Requests based on Standard Operating Procedures
- Work on scheduled tasks as part of Change Management
- During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements
- Acts as the routine contact point, receiving and handling requests for support
- Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate
- Escalates complex or unresolved incidents.
- Systematically interprets user problems and identifies solutions and possible side effects
- Uses experience to address user problems and interrogates database for potential solutions
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints
- Uses experience to address user problems and interrogates database for potential solutions
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹400,000.00 - ₹600,000.00 per year
Schedule:
- Rotational shift
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
**Language**:
- Fluent English (required)
**Speak with the employer**
+91-XXXXXXXXXX
-
Service Desk Agent
3 days ago
Thane, India Solid Systems Global Full timeThe purpose of the Central Service desk is to provide a Single Point of Contact for all in-scope IT related issues or service requests for both Applications and Infrastructure - Receive incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication (Ticketing tool, Phone, E-mail, and Chat) - Provide VIP...
-
Service Desk Agent
2 weeks ago
Thane, India Solid Systems Global Full timeThe purpose of the Central Service desk is to provide a Single Point of Contact for all in-scope IT related issues or service requests for both Applications and Infrastructure - Receive incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication (Ticketing tool, Phone, E-mail, and Chat) - Provide VIP...
-
Front Desk Executive
7 days ago
Thane, India Wisecor service pvt ltd Full timeFront Office and Admin Executive Job Description We are looking for a front office & Admin Executive responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages. **Responsibilities**: - Greet...
-
Front Desk Executive
7 days ago
Thane, India Gautam Singhania Global school Full time**Responsibilities** - Greet and welcome visitors, parents, and students to the school. - Respond to inquiries and provide accurate information about the school's programs, activities, and services. - Answer incoming phone calls and transfer calls to the appropriate staff members. - Handle and distribute incoming and outgoing mail and packages. - Maintain an...
-
Front Desk Executive
5 days ago
Thane, India Prop Solutions4U Full time**Job Information**: Industry **Other/Not Classified** Date Opened **07/29/2025** Job Type **Full time** City **NA** State/Province **Maharashtra** Country **India** Zip/Postal Code **400703** **Job Title**: Front Desk Executive **Reporting to**: Senior Manager - Admin **Job Location**: Arihant Aura Business Park, Turbhe, Navi...
-
Front Desk Associate
2 weeks ago
Thane, India Career Strategy Solutions Full time**Front Desk Executive (Clinics)** **Job Summary**: The Front Desk Executive serves as the first point of contact for patients, managing administrative tasks to ensure smooth clinic operations. This role involves welcoming patients, handling inquiries, scheduling appointments, and supporting medical staff with basic office duties. **Key...
-
Front Desk
1 week ago
Thane, India Zest Home Healthcare & Facility Services Pvt. Ltd. Full time**Job Title**: Front Desk & Billing Executive (Male) **Location**: Kalyan **Experience**: 1-3 years (in front desk, customer service, or billing roles) **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Greet and assist patients, visitors, and clients in a friendly and professional manner. - Manage the registration process,...
-
Front Desk Receptionist
2 weeks ago
Thane, India HR POWER PAK Full timeSeeking a **front desk receptionist** who can speak fluent english. **Experience**:Fresher - 1 year **Location**:Bhiwandi **Responsibilities**: - Greeting and welcoming visitors, clients, and employees with a friendly and professional demeanor. - Answering and directing phone calls, taking messages, and providing information to callers as necessary. -...
-
Front Desk Receptionist
3 days ago
Wagle Estate, Thane, Maharashtra, India Brillsworth Pvt Ltd Full time**Job Summary**: The Front Desk Executive is the first point of contact for visitors, clients, and employees at the organization. This role is responsible for maintaining a professional and welcoming environment at the front desk and providing administrative support to ensure the smooth running of office operations. The Front Desk Executive will manage...
-
It help desk specialist level 2
5 days ago
Thane, India AMSYS IT SERVICES PRIVATE LIMITED Full timeRole: IT Help Desk Specialist Level 2 Work Location: Thane, Maharashtra Total Experience: 3+years Shift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of...