
Policy Advisor
6 days ago
**JOB DESCRIPTION**:
1. Proficient in English and Hindi verbal communication
2. Quick learner with the ability to grasp new systems and processes.
3. Detail-oriented and thorough in ensuring mínimal errors while sending communication to customers.
4. At least 1 year of experience in handling customers in both voice and non-voice process
5. Demonstrates a flair for helping and servicing clients.
6. Active listening, empathy, and patience with respect to customer interactions
7. Ability to convert leads to sales without being pushy/intrusive.
8. Ability to articulate in different ways.
9. Comfortable working 6 days with 1 rotational week off
12. They must be open for Off roll (Third Party payroll)
**Good to have**:
1. Experience in the Insurance Industry
2. Prior experience in Sales/ Outbound Calls
- **Location - Bangalore (Address - HSR Layout).**:
- **WFO - 6 days (1 day rotational week off), should be comfortable working 9 hrs anytime between 9 am to 9pm.**:
- **CTC - 4.5 LPA max (37500/month including PF, professional tax etc of 40086) additional incentives + medical insurance will be provided.**:
- **Incentives - based on sales target and performance metrics.**:
- **Insurance or sales background is a plus.**:
- **Customer handling experience for voice process is a must.**:
- **Interview process
- initial screening, 2 ops round and HRBP discussion.**
**Salary**: Up to ₹450,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
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