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IT Support Executive

3 weeks ago

Pachpedi Naka Raipur Chhattisgarh, India Rathi Build Mart Full time

**IT Support Executive (Full Stack + Automation + AI Skills)**

**Location**: Raipur
**Industry**: Retail
**Reporting to**: Director

**Key Responsibilities**:

- Develop and manage company **website** and landing pages
- Create mobile/web-based **apps** for internal processes (e.g., sales tracking, stock alerts, CRM)
- Automate workflows using **Google Apps Script** across Sheets, Forms, Gmail, Calendar, etc.
- Use **AI tools (e.g., ChatGPT, Midjourney, DALL-E, etc.)** to automate content generation, image creation, or chatbot workflows
- Build custom **AI-powered tools** using Python libraries (OpenAI API, scikit-learn, TensorFlow preferred but optional)
- Integrate **APIs & Webhooks** for different platforms (e.g., WhatsApp, payment gateway, ERP software)
- Analyze business data and create **automated dashboards** and reports
- Troubleshoot software, basic hardware, and IT networking issues
- Train non-technical team members to use created tools and systems effectively

**Required Skills**:

- Proficient in **HTML, CSS, JavaScript**, and optionally frameworks like React/Vue
- Experience with **Google Apps Script (GAS)** and Google Workspace automation
- Familiarity with **Python**, especially for automation or AI tool integration
- Hands-on experience with **AI tools and APIs** (e.g., ChatGPT, OpenAI, Hugging Face, etc.)
- Understanding of **cloud platforms** (Firebase, Google Cloud, AWS - optional)
- Basic knowledge of **machine learning workflows** or automation using AI
- Excellent problem-solving and communication skills

**Education & Experience**:

- Degree/Diploma in IT / Computer Science / Engineering / BCA / MCA
- 2+ years of hands-on experience in tech, automation or AI-related projects
- Portfolio or GitHub showcasing previous web/AI projects is a plus

**Bonus Skills (Good to Have)**:

- Experience with **Zapier, Make (Integromat)** or similar automation tools
- Knowledge of **UI/UX design tools** (Figma, Adobe XD)
- Chatbot building (Dialogflow, Botpress, WhatsApp bots, etc.)

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Shift:

- Day shift

Work Location: In person