Customer Care Executive

5 days ago

Viman Nagar Pune Maharashtra, India Accoona Global Full time

**Customer Care Executive
- 1+ years**

** Us Calling and US project Experience is a must./ ECOM experience is nice to have.**

*Serve as the first point of contact for Customers and Partners for general queries relating to Orders, products, procurement, shipping, and other E-comm-related verticals.
- Deliver a high level of service and provide prompt resolution to ensure customer satisfaction

*Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty.
- Facilitate a positive and productive team environment.

**Nice to have**:

- Minimum of 1-2 years of Customer Service experience
- Excellent English business communication skills (Read, Write and Speak) **with a US accent.**

**Job Type**: Regular / Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Yearly bonus

COVID-19 considerations:
yes

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