Customer Service Assistant

23 hours ago

Delhi, India Conwar Hire Services Pvt Ltd. Full time

**Job Summary**:As a Customer Support Associate, you will be the first point of contact for our customers, providing them with assistance and resolving their inquiries or issues in a professional and timely manner. Your role is pivotal in ensuring a positive customer experience.

**Key Responsibilities**:
Provide accurate information about our products/services, pricing, and policies.

Assist customers in troubleshooting technical issues or guide them through our services.

Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.

Maintain a high level of product knowledge to address customer queries effectively.

Collaborate with other departments to resolve complex customer issues and escalate when necessary.

Process orders, returns, and exchanges in accordance with company policies.

Keep detailed records of customer interactions and transactions in our CRM system.

Identify opportunities for process improvements and share feedback with the team.

Participate in training sessions to stay updated on product knowledge and customer service skills.

**Qualifications**:
High school diploma or equivalent; additional education is a plus.

Proven experience in a customer service or support role.

Excellent communication skills, both written and verbal.

Strong problem-solving abilities and a patient, empathetic approach to customer interactions.

Familiarity with customer service software, CRM systems, and basic computer proficiency.

Ability to work in a fast-paced environment and adapt to changing priorities.

Detail-oriented with a focus on providing accurate information to customers.

Ability to work independently as well as collaboratively within a team.

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 7735000107

  • Customer Service Assistant

    2 days ago

    Delhi, Delhi, India Mervice Infotech Private Limited Full time

    **Responsibilities**: - Greet passengers and guide them to their booked vehicles. - Ensure smooth booking and on boarding experience. - Assist passengers during any a foreseen situations. - Handle customer inquiries and resolve issues promptly. - Collaborate with the drivers to ensure smooth operation. - Stay up-to-date with company procedures and...

  • Customer Service Assistant

    1 week ago

    New Delhi, India Eternal HR Services Pvt Ltd Full time

    A Customer Service Assistant is the initial point of contact between a business and its customers. They are **responsible for assisting customers to do business with the organisation, such as making a purchase, placing an order, getting advice, making a complaint or finding information**. HR- +91-XXXXXXXXXX **Salary**: ₹15,000.00 - ₹20,000.00 per...

  • Customer Service Assistant

    6 days ago

    Najafgarh, Delhi, Delhi, India RDR IMPEX PVT LTD Full time

    **Key Responsibilities**: - Resolve customer inquiries and issues promptly and professionally, ensuring complete satisfaction. - Assist customers with product or service-related questions, concerns, and technical issues. - Maintain accurate records of customer interactions and feedback in CRM systems. - Escalate complex issues to the appropriate department...

  • E-Commerce Specialist

    4 days ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 40,000 - ₹ 50,000

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Service Assistant

    1 week ago

    New Delhi, India celebrity face Full time

    urgent need customer care assistant **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Ability to commute/relocate: - New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th...

  • Assistant Manager-Customer Service

    2 days ago

    Delhi, Delhi, India Jones Lang Lasalle Property Consultants Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a proactive and customer-focused Assistant Manager - Customer Service. In this role, you'll be instrumental in ensuring exceptional service delivery, efficient complaint resolution, and seamless communication with our clients and stakeholders. What This Job...

  • Digital Marketing Specialist

    4 days ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Service Assistant

    2 days ago

    Delhi, Delhi, India Acumaxis Full time

    **Job Title**: Service Coordinator **Location**: Delhi (Onsite) **Type**: Full-Time, Permanent **Shift**: Day / Morning Shift **Job Summary**: We are hiring a **Service Coordinator** to manage service calls, coordinate with customers and field engineers, and handle backend operations for medical equipment services. This is an in-office role based in...

  • Customer Service Assistant

    5 days ago

    Delhi, Delhi, India 10x Growth Accelerator Full time

    **Position: Customer Support Executive (Voice Process)** **Salary**: Fresher INR 29,600 CTC + Incentives up to INR 15,000Shift Experienced - Upto INR 35,000 CTC + Incentives up to INR 15,000Shift Timing: Day shift (9 AM - 10 PM); Girls: Max shift till 8 PMExperience: Fresher Graduation mandatory Job Responsibilities: Handle inbound and outbound customer...

  • Graphic Designer

    4 days ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...