Collection Executive

6 days ago

Noida Uttar Pradesh, India Intineri Infosol pvt.ltd Full time

**Job Title: Debt Collection Specialist**
**Location: Noida sector 63**
**Salary : 20k-35k ( hike on last salary)**
**Experience: 6 months in International BPO**
**Shift: Night**

**Company Overview**:
Join our dynamic team, a leading player in the financial services industry. We specialise in debt collection solutions and are committed to helping individuals manage their financial obligations with dignity and respect. As a Debt Collection Specialist, you'll be part of a dedicated team that values professionalism, integrity, and results.

A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt Collection experience call centre Agents to represent our 3rd Party line of business. We are looking to hire experienced collectors who may handle a high volume of outbound and inbound calls and should seek to create a positive experience for each caller.

**Position Overview**:
**Key Responsibilities**:

- Contacting individuals with outstanding debts to negotiate payment arrangements.
- Providing exceptional customer service while adhering to company policies and procedures.
- Utilizing effective communication skills to persuade customers to fulfill their financial obligations.
- Demonstrating empathy and understanding towards customers' financial situations.
- Documenting all interactions accurately in our system for record-keeping purposes.
- Collaborating with team members to achieve individual and team targets.
- Adhering to compliance regulations and ethical standards at all times.

**Requirements**:

- 1 or more years of International Call Center experience required.
- Excellent negotiation and communication skills.
- Strong thought process with the ability to think critically and analytically.
- Minimum of 6 months experience in any international BPO.
- Willingness to work over weekends as required.
- Ability to multitask effectively in a high-pressure environment.
- Willingness to work from the office and commute independently.

**Why Join Us**:

- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Supportive work environment with a focus on teamwork and collaboration.
- Make a meaningful impact by helping individuals resolve their financial challenges.
- Join a company that values integrity, empathy, and excellence.

7895957210
HR Jahanvi

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- International voice process: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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