Call Quality Checker

**Key Responsibilities**: - Supervise and manage the call centre team to ensure smooth day-to-day operations - Monitor call performance metrics (response time, call handling, resolution rate, etc.) - Provide training, guidance, and support to call centre staff - Handle escalated customer issues and resolve complaints effectively - Ensure adherence to...

STJ's Engineers is looking for QUALITY CHECKER If you feel interested or seem right to the job, please send us your resume and we will get back to you soon. STJ's Engineers is an ISO 9001-2015 Certified Company. We have always been a center to learn, develop and innovate engineering practices. Here we train, serve, fabricate and produce the best results...

**Job description** **Role**: - **Females only** **Expected skills**: - Experience in call related or sales related field - Requires excellent verbal, written, and interpersonal communication skills - Multi-lingual efficiency is an advantage - Should have immense knowledge in customer service skills and dedication to train the staff in those areas - Need...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

Gold weight, stone weight and purity checking of customer wise gold/ old gold ornaments through weighing machine and Analized (XRF) machine. **Education**:Graduate (Any) **Computer Knowledge**:MS Office **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Health insurance -...

Checking Ornaments Finishing, Hallmarking.... **Education**:Graduate (Any) **Computer Knowledge**:MS Office **Experience **:4-5 years hands on experience in Gems & Jewellery **Gender**: Male **Job Location**: Calicut **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Health...

Require a Diamond Grader/ quality checker for a leading jewellery company in Calicut Min 1 year expereince required SHould have diploma/certification in gemstones/diamond grading or quality checking Salary plus attractive monthly incentives Food and accomodation provided. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food...

Require a Diamond Grader/ quality checker for a leading jewellery company in Calicut. Min 1 year expereince required Should have diploma/certification in gemstones/diamond grading or quality checking Salary plus attractive monthly incentives Food and accomodation provided. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...