Customer Support Executive

1 day ago

Electronic City Bengaluru Karnataka, India IntouchCX Full time

ROLE: Customer Service Associate

We are currently Hiring for International Non Voice Process | Customer Service Associate

**Contact HR Samuel
8147091053
About IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you We’re looking for a Customer Service Associate

As a Customer Service Associate, You Will

Provide support and resolve technical issues via emai; & call and other electronic communications.

Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.

Leverage your experience to provide feedback to the team on how to improve our services.

Drive customer communication during critical events.

As a Customer Service Associate - Non-Voice, You Have

Fluency in written English.

Experience in the gaming/tech support (asset).

Excellent oral and/or written communication skills.

Customer service experience with strong customer focus.

Excellent team player with experience and passion for gaming.

Strong multi-tasking skills.

Strong analytical and troubleshooting skills.

The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.

Benefits of working as a Customer Service - Non-Voice:
An attractive compensation package with performance-based incentives.

Incredible learning and growth opportunities.

Outstanding rewards and recognition program & employee engagement activities.

Free Food and Transport while working on-site.

Medical Insurance

Pay: ₹16,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Care Executive

    1 day ago

    Bengaluru, India Customer Care Executive Full time

    Telecalling to customers after service and before **Job Types**: Full-time, Contract **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Morning shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support:...

  • Customer Support Executive

    2 days ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...

  • Customer Support Executive

    2 weeks ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate We are currently Hiring for International Non Voice Process | Customer Service Associate **Contact HR Samuel 8147091053** About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing...

  • Customer Support Executive

    1 week ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...

  • Customer Support Executive

    2 days ago

    Electronic City, Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    Hiring for Customer Support Executive - Qualification : 12th minimum *Only Freshers - Languages : English + Hindi *Shift : Day Shift rotational *Work from office with immediate joining *Work Location : Electronic City Phase 1 **Job Types**: Full-time, Permanent, Fresher Pay: ₹16,300.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...

  • Customer Support Executive

    4 days ago

    Electronic City, Bengaluru, Karnataka, India jobsin 360 private limited Full time

    **Hiring for Customer Support, International voice process** Qualification: PU / Any Degree Work Experience: Minimum 6 months Language: English Package: 18k to 28k ( cab facility + food allowance+ incentives) Work timing: Night shift US Shift Working days: 5 days 2 rotational week off Age: Below 45 Location: Electronic city, Bangalore **Job role: -...

  • International Voice/ Nonvoice Support

    1 week ago

    Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...

  • Customer Support Executive

    1 day ago

    Electronic City, Bengaluru, Karnataka, India VU Job Solutions Full time

    **Job Role: Collection Executive** **Process**:Flipkart BNPL(Buy Now Pay Later) **Work location**: Electronic city Bengaluru **Qualification**: Undergraduate/Graduate **Fresher/Experience can apply** **Salary**:Freshers 17k CTC -15.5 TH Experience 19K CTC -16.5 K TH **Company name: Teleperformance** **Languages known**: Average English and Good...

  • International Customer Support Executive

    2 days ago

    Electronic City, Bengaluru, Karnataka, India BangaloreJobHub Full time

    **Responsibilities**: **Engage with international customers from US Telecom via chat, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.** **Utilise your excellent communication skills to provide clear and concise responses to customer queries and concerns.** **Demonstrate proficient typing speed to maintain fast and...

  • Customer Support Executive

    7 days ago

    Electronic City, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary**: ₹15,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance -...