Process Associate

4 days ago


Perungudi Chennai Tamil Nadu, India ACSASS Full time

**Job Title**: International Process Associate (Voice Process)

**Job Summary**:
Roles and Responsibilities:

- Handle international customer queries and complaints via phone.
- Provide accurate information and solutions to client issues
- Provide excellent customer service.
- Accurately process medical claims, ensuring timely and efficient resolution
- Collaborate with team members to resolve complex claim issues
- Maintain accurate records of client interactions and claims processed.
- Contribute for quality improvement and development of best practices.

Qualifications:

- Any Bachelor degree
- 0-1 year of experience in customer service or a related field
- Strong communication and interpersonal skills.
- Ability to work at US Shift basis.
- Proficiency in English (spoken and written)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- US shift

Supplemental Pay:

- Shift allowance

Work Location: In person


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